Your personal information (including Credit Information) may be disclosed to overseas or local third parties that we use for support services. These third parties are subject to our appropriate supervision such as ensuring they have appropriate organisational and security measures in place. If you would like more information on these third parties, please contact us.
When you visit our website, we receive and collect certain information from you in order to deliver and improve your overall user experience. The platform uses tracking and analytical tools so that we can improve our services. The types of information we may collect includes your computer IP address, your location, mobile network, standard web log data (e.g. the type of browser you use and website traffic) and other information.
Our platform uses “cookies” to customise our content for advertising, measure its effectiveness and enhance your overall user experience. We work with third party advertising vendors to deliver relevant ads. These third parties may use the data collected from these cookies and/or other data collected from other third party technologies (such as cookies from other webpages) to provide you with useful adverts and measure their effectiveness.
You may be able to control the cookies you receive depending on your browser settings and the type of cookies. However if you limit or block all cookies you may disrupt the functionality of the app or website when you want to use it.
We are committed to ensuring that the information you provide is secure. Your information will be stored in electronic format on our servers and cloud using industry standard security. Only authorised staff or service providers who require access to do their job will be able to access it. We will keep your personal information secure by taking reasonable steps to protect it from misuse, loss, and unauthorised access, use, modification, and disclosure.
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). We will endeavour to fulfil your request for access as soon as reasonably practical. In certain circumstances under the Privacy Act, we may be unable to grant you access to your personal information and in such circumstances we will provide you with the reason(s) why.
Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please complete our online support form. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date. If we do not accept your request for correction, we will provide you with an explanation as to why.
If you wish to make a complaint about our management of your personal information, please contact us in writing at email@example.com. We will endeavour to resolve your compliant as soon as possible and will get back to you no later than 30 days from when we received the compliant as to the steps we have taken to resolve your compliant.
If you require more information about Privacy laws generally, please contact:
The Privacy Commissioner
Office of the Federal Privacy Commissioner
GPO Box 5218, Sydney NSW 2001
Phone: 1300 363 992
We may use your personal information from time to time to inform you about current and future products and services including sending you electronic communications such as emails or sms. To opt out of communications, please update your notification preferences.
For any questions or notice, please contact us at:
If you have any queries on this policy or on the information we collect and hold please contact us on:
GPO Box 318, Sydney New South Wales 2001