You can add, update or remove cards in the app or on the website. Managing a saved card, canceling automatic debits and canceling your membership are separate actions.
Manage your payment methods
- Open the app or go to deferit.com.
- Go to Settings > Payment Methods.
- Add, edit, or remove cards as needed.
- If you have multiple cards, select a primary card (used for your membership fee).
Use a new card for an existing bill
- Go to Activity (bottom left of your home screen).
- Tap the bill you want to update.
- Tap Edit → Change card → select the new card → Save.
Notes: A card can be linked to two Deferit accounts maximum. If it’s linked to more, we may need to verify it with you.
Cancel automatic debits
To cancel your authorization for automatic debits, contact Support through the website Chat widget and tell us which authorization you want to cancel. Canceling debits does not cancel your membership or erase amounts you owe. You remain responsible for making payments by their due dates using an alternative arrangement.
Removing a saved card is not the same as canceling a debit authorization. If you want to stop automatic debits, tell Support explicitly.
Cancel your membership
To stop future membership renewals, go to Settings > Membership > Cancel membership and complete the cancellation steps. If offered a pause, continue with cancellation if you want to end your membership. See “How do I cancel my membership?” for details.
Need help?
Chat widget (website only): Open the Chat widget in the bottom-right corner of our website and type your request, such as “I need help updating my payment method.”
Our AI agent will guide you through the process, and if further assistance is required, a Customer Hero will follow up directly.