Need to move a scheduled installment? You can reschedule in the app.
Reschedule a payment (app)
- Open the Deferit app
- Tap Activity (bottom left of your home screen)
- Tap the bill you want to manage
- Tap Edit at the top right
- Change the installment dates: make your changes, then tap Change
If you need more time or can’t reschedule
Open the Chat widget in the app or in the bottom-right corner of our website and type your request, such as “I need to change my payment date.”
Our AI agent will guide you through the process and collect the necessary details to update your request. If further help is needed, a Customer Hero will follow up by email.
Important
- Keep installments before your bill’s due date to avoid biller late fees
- If we’ve already paid your biller, the remaining installments still apply