Biller name
Albany Utilities
HQ: Albany, GA
Legal name
City of Albany GA - Albany Utilities
Website
Deferit is unaffiliated with Albany Utilities
Pay your Albany Utilities bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
Albany Utilities Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 229-883-8330 |
Retrieved June 2026 · Source: albanyga.gov/City-Services/Utilities · current departmental phone numbers and hours of operation.
About Albany Utilities
Albany Water, Gas & Light Commission (WG&L) is a municipally-owned and operated utility system in Albany, Georgia. Established in 1892 as the Albany Water Works, the utility draws its public water supply from four underground aquifers and is recognized as the largest municipal user in Georgia.
Albany Utilities bills commonly include charges for water usage, gas consumption, and electricity, as well as associated fees and taxes. Deferit is unaffiliated with Albany Utilities.
How to Pay Your Albany Utilities Bill
- Online: Pay online at myauportal.albanyga.gov; account registration required, accessible through My AU portal.
- Phone: Pay by phone at (229) 883-8330; customer service number.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: albanyga.gov/City-Services/Utilities ·albanyga.gov/City-Services/Utilities/Pay-Your-Utility-Bill.
Need to split your Albany Utilities bill into installments?
Retrieved June 2026 · Source: albanyga.gov/City-Services/Utilities.
| Albany Utilities payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Albany Utilities's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Albany Utilities offers payment arrangements, limits are set by Albany Utilities based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Albany Utilities at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Albany Utilities's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Albany Utilities and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Albany Utilities bills only | Albany Utilities and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Albany Utilities bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Albany Utilities
Can I use Deferit to pay my Albany Utilities bill? ›
Yes. Enter your Albany Utilities bill amount in Deferit and we pay Albany Utilities in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Albany Utilities accept? ›
Albany Utilities typically accepts online payments via credit card, debit card, or bank transfer. Visit albanyga.gov or contact their support team for the most up-to-date options.
Does Albany Utilities offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Albany Utilities's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Albany Utilities bill on time? ›
Contact Albany Utilities directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026