Biller name
Atmos Energy
HQ: Dallas, TX
Legal name
Atmos Energy Corporation
Website
Also known as
Atmos Energy Corporation · Atmos
Deferit is unaffiliated with Atmos Energy
Pay your Atmos Energy bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support Late fees FAQ Split into installments
Atmos Energy Account & Billing Support
| Department | Number / Channel | Hours |
|---|---|---|
| Customer service Main | 888-286-6700 | Mon–Fri 7 a.m. to 6 p.m. Central |
| Gas emergency / gas leak | 866-322-8667 | 24/7 |
| TTY (relay services) | 711 | |
| Account Center (online) | atmosenergy.com/accountcenter | 24/7 |
Retrieved June 2026 · Source: atmosenergy.com/company/contact-us · current departmental phone numbers and hours of operation.
Atmos Energy Bill Types
About Atmos Energy
Atmos Energy Corporation is a natural gas distribution utility headquartered in Dallas, Texas. The company serves more than 3.3 million customers across 8 states: Colorado, Kansas, Kentucky, Louisiana, Mississippi, Tennessee, Texas, and Virginia. Atmos Energy is the largest natural gas distributor in Texas, Louisiana, and Mississippi.
Atmos Energy bills commonly include natural gas distribution charges, usage-based consumption charges, taxes, and state-specific fees. Deferit is unaffiliated with Atmos Energy.
How to Pay Your Atmos Energy Bill
- Online: atmosenergy.com Account Center or guest one-time payment · bank account or card.
- Mobile Wallet: Apple Wallet or Google Pay via the Atmos Energy Mobile Wallet.
- Phone: 888-286-6700 · Mon–Fri 7 a.m. to 6 p.m. Central.
- Mail: PO Box 740353, Cincinnati, OH 45274-0353 · check or money order with bill stub.
- In-person: More than 2,000 payment centers nationwide · grocery stores, banks, Walmart locations in service areas · some locations charge a small fee.
- With Deferit: Pay with Deferit and split the bill into 4 installments, once every two weeks. Deferit pays Atmos Energy in full immediately. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: atmosenergy.com/customer-service/pay-your-bill ·atmosenergy.com/company/contact-us ·atmosenergy.com/accountcenter/paymentcenter/outsideAC.html ·atmosenergy.com/easy-convenient-billing-and-payment-mobile-wallet .
Late Fees & Payment Policies
| Policy / Fee | Amount | Notes |
|---|---|---|
| Late payment fee | Amount not published; set by each state's regulatory tariff and varies by state | Atmos Energy operates under state-specific tariff schedules in 8 states. Fee amounts are in state tariff filings, not on the website. |
| Returned payment (NSF) fee | Amount not published; governed by state tariffs | Varies by state. |
| Disconnection for non-payment | Reconnect fee and deposit requirements not published; vary by state tariff | Service may be disconnected for non-payment. Reconnection process and any deposit requirements are state-specific. |
| In-person payment center fee | Small fee set by each independently operated payment center | Amount not set by Atmos Energy. Varies by location. |
Retrieved June 2026 · Source: atmosenergy.com/customer-service/pay-your-bill ·atmosenergy.com/accountcenter/paymentcenter/outsideAC.html ·atmosenergy.com/utility-operationsrates/utility-operations
Need to split your Atmos Energy bill into installments?
Atmos Energy offers several options for customers who need bill assistance. Installment Plans allow customers unable to pay a past-due balance to arrange payments over time — contact 888-286-6700 or submit the payment plan agreement form. Budget Billing levels out seasonal bill highs and lows into more predictable monthly amounts. The federal LIHEAP program releases funds each winter to help pay utility bills for qualifying households. Atmos Energy's Sharing the Warmth program pools donations from Atmos Energy and customers to support partner energy assistance agencies.
If the goal is to pay the bill in full now and split the cost into smaller repayments, Deferit can pay an eligible Atmos Energy bill on your behalf and let you repay it in 4 smaller installments.
Retrieved June 2026 · Source: myatmosphere.atmosenergy.com/bill-assistance .
| Atmos Energy Installment Plan |  Deferit | |
|---|---|---|
| How to access | Call 888-286-6700 (Mon–Fri 7 a.m. to 6 p.m. Central) or complete the residential payment plan agreement form available at atmosenergy.com. Terms vary by state. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | Atmos Energy offers installment plans to customers unable to pay a past-due balance. Plan terms are set by state and are not published in full on the website. Customers must contact Atmos Energy or submit a form to arrange one. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Atmos Energy at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Some in-person payment centers charge a small fee set by the payment center operator. Online, phone, and mail payments — fee structure is not published in full on the website. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Non-payment may lead to service disconnection. Reconnection fees and deposit requirements are governed by state-specific tariff schedules and are not published on the website. Amounts vary by state. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Atmos Energy bills only | Atmos Energy and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Atmos Energy bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Atmos Energy
Does Atmos Energy charge a late fee? ›
Yes, Atmos Energy charges a late payment fee, but the exact amount is not published on the website. Atmos Energy operates under state-specific regulatory tariff schedules in 8 states (Colorado, Kansas, Kentucky, Louisiana, Mississippi, Tennessee, Texas, and Virginia), and late fee amounts are set by each state's tariff filing. Contact Atmos Energy at 888-286-6700 to find out the amount that applies to your account.
Retrieved June 2026 · Source: atmosenergy.com/utility-operationsrates/utility-operations ·atmosenergy.com/customer-service/pay-your-bill
Can I split my Atmos Energy bill? ›
Atmos Energy does not offer a self-service pay-in-installments option online. Customers unable to pay a past-due balance can apply for an Installment Plan by calling 888-286-6700 or submitting the payment plan agreement form. Plan terms are set by state. For an immediate split of your current bill, Deferit can pay your Atmos Energy bill in full now and let you repay across 4 bi-weekly installments, subject to eligibility.
Retrieved June 2026 · Source: myatmosphere.atmosenergy.com/bill-assistance
What happens if I miss an Atmos Energy payment? ›
Missing a payment may result in a late fee (amount varies by state) and, if the balance remains unpaid, service disconnection. Reconnection fees and any deposit requirements are set by state-specific tariff schedules and are not published on the website. If you are at risk of disconnection, contact Atmos Energy at 888-286-6700 as soon as possible to discuss installment plan options or bill assistance programs.
Retrieved June 2026 · Source: atmosenergy.com/utility-operationsrates/utility-operations ·myatmosphere.atmosenergy.com/bill-assistance
How do I pay my Atmos Energy bill online? ›
Sign in to the Atmos Energy Account Center at atmosenergy.com to pay your bill, view past statements, and manage your account. If you prefer not to log in, a guest one-time payment option is also available — you will need your account number and your debit card, credit card, or checking account information. You can also pay with one tap via the Atmos Energy Mobile Wallet (Apple Wallet or Google Pay).
Retrieved June 2026 · Source: atmosenergy.com/customer-service/pay-your-bill ·atmosenergy.com/company/contact-us ·atmosenergy.com/easy-convenient-billing-and-payment-mobile-wallet
What bill assistance programs does Atmos Energy offer? ›
Atmos Energy offers several assistance options for customers in need. Installment Plans let you pay a past-due balance over time — call 888-286-6700 or complete the payment plan agreement form. Budget Billing spreads costs evenly across the year. The federal LIHEAP program provides winter heating assistance funds to qualifying households. The Sharing the Warmth program provides funds through partner energy assistance agencies. State-specific assistance programs are also available for each of the 8 service states. Visit myatmosphere.atmosenergy.com/bill-assistance/ for details.
Retrieved June 2026 · Source: myatmosphere.atmosenergy.com/bill-assistance
Where can I pay my Atmos Energy bill in person? ›
Atmos Energy has more than 2,000 independently operated payment centers nationwide, including grocery stores, banks, and Walmart stores located in Atmos Energy service areas. Some payment centers charge a small fee set by the payment center operator. Use the location finder at atmosenergy.com to find a payment center near you.
Retrieved June 2026 · Source: atmosenergy.com/accountcenter/paymentcenter/outsideAC.html
How do I contact Atmos Energy customer service? ›
Call 888-286-6700, Monday through Friday, 7 a.m. to 6 p.m. Central time. TTY users can dial 711 for telecommunications relay services. For a gas emergency or gas leak, call 866-322-8667 immediately. You can also manage your account online at atmosenergy.com.
Retrieved June 2026 · Source: atmosenergy.com/company/contact-us
Customer Service Tips for Atmos Energy Customers
Have these ready before you call. Account number, billing ZIP code, service address, and the amount on your most recent statement. For general billing and payment questions call 888-286-6700, Mon–Fri 7 a.m. to 6 p.m. Central. For a gas emergency, call 866-322-8667 immediately.
How to read your Atmos Energy bill. Your Atmos Energy bill shows your usage in therms or CCF for the billing period alongside distribution charges and any applicable state fees. You can view past statements and usage history in the online Account Center at atmosenergy.com. Budget Billing customers will see an averaged amount rather than actual usage charges — your year-end reconciliation will appear as a separate line.
How to lower your bill. Enroll in Budget Billing through the Account Center to smooth out seasonal spikes. Check whether your home qualifies for Atmos Energy's weatherization assistance programs, which can fund insulation, caulking, and appliance upgrades by state. If the challenge is managing a large bill this month, Deferit's Pay-in-4 option can split your payment into 4 installments, subject to eligibility.
Retrieved June 2026 · Sources: atmosenergy.com/customer-service/pay-your-bill ·myatmosphere.atmosenergy.com/bill-assistance ·myatmosphere.atmosenergy.com/customer-service/account-options .
Updated: June 2026