Biller name
Portland Water Bureau
HQ: Portland, OR
Legal name
City of Portland Water Bureau
Website
Deferit is unaffiliated with Portland Water Bureau
Pay your Portland Water Bureau bill with Deferit
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Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support Late fees FAQ Split into installments
Portland Water Bureau Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service / Billing Main | (503) 823-7770 |
| Emergency / Outage | (503) 823-4874 |
| Water Quality | (503) 823-7525 |
Retrieved July 2026 · Source: portland.gov/water/contact ·portland.gov/water/contact-us ·portland.gov/water/customer-service · current departmental phone numbers and hours of operation.
About Portland Water Bureau
The Portland Water Bureau is Portland, Oregon's municipal water department serving the Portland metropolitan area and 19 suburban communities. The bureau draws water primarily from the Bull Run River in the Cascade Range foothills, with secondary supply from the Columbia South Shore Well Field, and manages a distribution network to serve the region.
Portland Water Bureau bills commonly include water consumption charges, sewer charges, stormwater charges, and base service fees. Deferit is unaffiliated with Portland Water Bureau.
How to Pay Your Portland Water Bureau Bill
- Online: Log in to your account at https://www.portland.gov/water/my-account to pay online or manage paperless billing.
- Phone: Call (503) 823-7770 and press 1 to pay by phone; available 24/7.
- Mail: Send checks to P.O. Box 4216, Portland, OR 97208-4216.
- In-Person: Visit the walk-in center at 664 N. Tillamook St., Portland, OR 97227, Monday-Friday 8 a.m. to 4 p.m.
- Auto-Pay: Set up automatic recurring payments through your online account at https://www.portland.gov/water/my-account.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved July 2026 · Source: portland.gov/water/customer-service/pay-your-utility-bill ·portland.gov/water/my-account ·portland.gov/water/contact.
Late Fees & Payment Policies
| Policy / Fee | Amount | Notes |
|---|---|---|
| Late payment fee | 1% of the most recent overdue bill at 28 days; escalates to $5.00 at 35 days, $14.00 at 42 days, $35.00 at 49 days (certain accounts only), $120.00 at 56 days | |
| Service restoration/Reconnection fee | No fee during regular business hours (Monday-Friday, 8am-5pm); $200-$250 for evening/weekend/holiday restorations |
Retrieved July 2026 · Source: portland.gov/water/rates-charges
Need to split your Portland Water Bureau bill into installments?
Retrieved July 2026 · Source: portland.gov/water.
| Portland Water Bureau payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Portland Water Bureau's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Portland Water Bureau offers payment arrangements, limits are set by Portland Water Bureau based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Portland Water Bureau at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Portland Water Bureau's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Portland Water Bureau and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Portland Water Bureau bills only | Portland Water Bureau and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Portland Water Bureau bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Portland Water Bureau
Can I use Deferit to pay my Portland Water Bureau bill? ›
Yes. Enter your Portland Water Bureau bill amount in Deferit and we pay Portland Water Bureau in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Portland Water Bureau accept? ›
Portland Water Bureau typically accepts online payments via credit card, debit card, or bank transfer. Visit portland.gov or contact their support team for the most up-to-date options.
Does Portland Water Bureau offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Portland Water Bureau's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Portland Water Bureau bill on time? ›
Contact Portland Water Bureau directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026