Home › Pay › Charleston Sanitary Board

Biller name

Charleston Sanitary Board

HQ: Charleston, WV


Legal name

Charleston Sanitary Board

Website

Deferit is unaffiliated with Charleston Sanitary Board

Deferit can pay your Charleston Sanitary Board bill now, and you pay it later.1

Your repayment schedule

Enter your bill amount to see your payment schedule.

Monthly membership applies, cancelable anytime. All payments incur a processing fee.

How to pay Payment methods Support FAQ

Need to split your Charleston Sanitary Board bill into installments?

Retrieved July 2026 · Source: csbwv.gov.

Charleston Sanitary Board payment arrangementDeferit
How to accessCheck Charleston Sanitary Board's online account, payment portal, or customer support team for available payment arrangement options.Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app.
Maximum splitIf Charleston Sanitary Board offers payment arrangements, limits are set by Charleston Sanitary Board based on your account status. We couldn't verify a published maximum split.4 installments, once every two weeks, up to your Deferit balance
Eligibility & approvalDecided by Charleston Sanitary Board at request time based on account statusMonthly Deferit membership, no lock-ins. Cancel anytime.
Fees & interestFees and interest were not published in the sources reviewed. Check Charleston Sanitary Board's payment portal or support team before setting up an arrangement.Monthly Deferit membership plus a $0.99 processing fee per payment. No late fees on eligible Deferit memberships.*
If you miss a paymentMissed-payment consequences are set by Charleston Sanitary Board and may include late fees, service interruption, or collection activity depending on your account.You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.*
Works forCharleston Sanitary Board bills onlyCharleston Sanitary Board and most other US household bills
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*Deferit membership is $14.99 (Lite), $19.99 (Max) or $24.99 (Ultra) a month, plus a processing fee per payment. No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See membership terms for details.

Charleston Sanitary Board Account & Billing Support

DepartmentNumber / Channel
Customer Service(304) 348-8136
Emergency / Outage(304) 348-6876
Pay by Phone Main(877) 358-6792

Retrieved July 2026 · Source: csbwv.gov · current departmental phone numbers and hours of operation.

About Charleston Sanitary Board

The Charleston Sanitary Board is a municipal sewer utility serving Charleston and adjacent areas of Kanawha County, West Virginia. It operates approximately 300 miles of sewage collection lines and manages wastewater treatment with a sustained capacity of 14 million gallons per day. The utility provides wastewater collection and treatment services to approximately 23,000 customers.

Charleston Sanitary Board bills commonly include sewer service charges, wastewater treatment fees, collection charges, and surcharges for industrial pre-treatment or grease-trap programs. Deferit is unaffiliated with Charleston Sanitary Board.

How to Pay Your Charleston Sanitary Board Bill

  1. Online: Pay online at https://csbwv.smartpayworks.com/ with bank account or card.
  2. Phone: Call (877) 358-6792; $4.95 convenience fee.
  3. Mail: Mail payment with bill stub in enclosed envelope.
  4. Auto-Pay: Enroll in automatic EFT withdrawal via CSB application and voided check.
  5. In-Person: Pay in person at 208 26th Street W, Charleston, WV 25387 (M/Tu/Th/F 8am-4pm, W 8am-5pm).
  6. With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →

Charleston Sanitary Board Payment Methods & Addresses

Phone 877-358-6792 $4.95 convenience fee
In person 208 26th Street W, Charleston, WV 25387

Retrieved July 2026 · Source: csbwv.gov ·csbwv.gov/index.php/how-to-pay-your-bill/bill-payment-options ·csbwv.gov/index.php/customer-service/contacting-customer-service.

Pay your Charleston Sanitary Board bill with Deferit

Pay now and split it into 4 installments, once every two weeks.

Learn more →

Common Questions About Charleston Sanitary Board

Can I use Deferit to pay my Charleston Sanitary Board bill? ›

Yes. Enter your Charleston Sanitary Board bill amount in Deferit and we pay Charleston Sanitary Board in full right away. You repay us in 4 bi-weekly installments.

Split this bill in 4
What payment methods does Charleston Sanitary Board accept? ›

Charleston Sanitary Board typically accepts online payments via credit card, debit card, or bank transfer. Visit csbwv.gov or contact their support team for the most up-to-date options.

Does Charleston Sanitary Board offer autopay? ›

Most billers offer automatic payment to help avoid late fees. Visit Charleston Sanitary Board's website or app to check whether autopay is available and how to enroll.

What do I do if I can't pay my Charleston Sanitary Board bill on time? ›

Contact Charleston Sanitary Board directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.

Learn more →

Updated: July 2026

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