Biller name
City of Abilene
HQ: Abilene, TX
Legal name
City of Abilene, Texas
Website
Deferit is unaffiliated with City of Abilene
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Financing Option
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How to pay Payment methods Support FAQ Split into installments
City of Abilene Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service / Billing Main | (325) 676-6405 |
| Emergency / Outage | (325) 676-6000 |
Retrieved June 2026 · Source: abilenetx.gov/401/Water-Utilities ·abilenetx.gov/425/Customer-Service-Center · current departmental phone numbers and hours of operation.
About City of Abilene
Abilene is a city located in Taylor and Jones counties in west-central Texas with a population of 125,182 according to the 2020 census. The City of Abilene Water Utilities Department provides water service to approximately 123,886 residents across more than 42,000 accounts through three water treatment plants with a maximum treatment capacity of 46 million gallons daily.
City of Abilene bills commonly include water consumption charges. Deferit is unaffiliated with City of Abilene.
How to Pay Your City of Abilene Bill
- Phone: Call (325) 676-6405 to pay by phone.
- Mail: Mail payment to PO Box 60, Abilene, TX 79604.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: abilenetx.gov/water ·abilenetx.gov/finance ·abilenetx.gov.
Need to split your City of Abilene bill into installments?
Retrieved June 2026 · Source: abilenetx.gov.
| City of Abilene payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of Abilene's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of Abilene offers payment arrangements, limits are set by City of Abilene based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of Abilene at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of Abilene's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of Abilene and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of Abilene bills only | City of Abilene and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of Abilene bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City of Abilene
Can I use Deferit to pay my City of Abilene bill? ›
Yes. Enter your City of Abilene bill amount in Deferit and we pay City of Abilene in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City of Abilene accept? ›
City of Abilene typically accepts online payments via credit card, debit card, or bank transfer. Visit abilenetx.gov or contact their support team for the most up-to-date options.
Does City of Abilene offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of Abilene's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City of Abilene bill on time? ›
Contact City of Abilene directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026