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City of Ashland - KY

HQ: Ashland, KY


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City of Ashland, Kentucky

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Retrieved July 2026 · Source: ashlandky.gov.

City of Ashland - KY payment arrangementDeferit
How to accessCheck City of Ashland - KY's online account, payment portal, or customer support team for available payment arrangement options.Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app.
Maximum splitIf City of Ashland - KY offers payment arrangements, limits are set by City of Ashland - KY based on your account status. We couldn't verify a published maximum split.4 installments, once every two weeks, up to your Deferit balance
Eligibility & approvalDecided by City of Ashland - KY at request time based on account statusMonthly Deferit membership, no lock-ins. Cancel anytime.
Fees & interestFees and interest were not published in the sources reviewed. Check City of Ashland - KY's payment portal or support team before setting up an arrangement.Monthly Deferit membership plus a $0.99 processing fee per payment. No late fees on eligible Deferit memberships.*
If you miss a paymentMissed-payment consequences are set by City of Ashland - KY and may include late fees, service interruption, or collection activity depending on your account.You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.*
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*Deferit membership is $14.99 (Lite), $19.99 (Max) or $24.99 (Ultra) a month, plus a processing fee per payment. No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See membership terms for details.

City of Ashland - KY Account & Billing Support

DepartmentNumber / Channel
24/7 Automated Phone Payments Main888-705-1213
Customer Service(606) 385-3275

Retrieved July 2026 · Source: ashlandky.gov/departments/finance ·ashlandky.gov/residents/pay_online/water_sewer_and_garbage.php · current departmental phone numbers and hours of operation.

About City of Ashland - KY

Ashland is a home-rule city in Boyd County, Kentucky, along the Ohio River in the Ashland-Ironton-Huntington metro area. It operates under a City Manager form of government, with the Finance Department's Utility Cashier and Customer Service division handling monthly water, sewer, and garbage billing.

City of Ashland bills commonly include water consumption, sewer fees, stormwater charges, and sanitation services. Deferit is unaffiliated with City of Ashland.

How to Pay Your City of Ashland - KY Bill

  1. Online: Create an account at coautilities.authoritypay.com using your Account Number and CID from your utility bill, then view and pay online.
  2. Phone: Call 1-888-705-1213 anytime for 24/7 automated phone payments.
  3. Mail: Send a check or money order to City of Ashland, Attention: Finance Department, P.O. Box 1839, Ashland, KY 41105-1839.
  4. In person: Visit the Customer Service office at 1700 Greenup Avenue, Room #103, Ashland, KY, 8:30 AM-5:00 PM Monday-Friday.
  5. Auto-draft: Complete the Automatic Bank Draft Application and mail it with a voided check to set up free automatic monthly bank draft.
  6. With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →

City of Ashland - KY Payment Methods & Addresses

Payments by mail City of Ashland, Attention: Finance Department, P.O. Box 1839, Ashland, KY 41105-1839
Online Ashland Utilities payment portal Sign up using your Account Number and CID printed on your utility bill
Phone 1-888-705-1213
In person 1700 Greenup Avenue, Room #103, Ashland, KY Open 8:30 AM-5:00 PM Monday-Friday
Auto pay Complete the Automatic Bank Draft Application and mail it with a voided check Free monthly bank draft for checking or savings accounts

Retrieved July 2026 · Source: ashlandky.gov/residents/pay_online/water_sewer_and_garbage.php ·ashlandky.gov/residents/pay_online/enroll_in_autopay.php ·ashlandky.gov/departments/finance/contact_us.php.

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Common Questions About City of Ashland - KY

Can I use Deferit to pay my City of Ashland - KY bill? ›

Yes. Enter your City of Ashland - KY bill amount in Deferit and we pay City of Ashland - KY in full right away. You repay us in 4 bi-weekly installments.

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What payment methods does City of Ashland - KY accept? ›

City of Ashland - KY typically accepts online payments via credit card, debit card, or bank transfer. Visit ashlandky.gov or contact their support team for the most up-to-date options.

Does City of Ashland - KY offer autopay? ›

Most billers offer automatic payment to help avoid late fees. Visit City of Ashland - KY's website or app to check whether autopay is available and how to enroll.

What do I do if I can't pay my City of Ashland - KY bill on time? ›

Contact City of Ashland - KY directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.

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Updated: July 2026

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