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Biller name

City of Atlanta

HQ: Atlanta, GA


Legal name

City of Atlanta, Georgia

Website

Deferit is unaffiliated with City of Atlanta

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City of Atlanta Account & Billing Support

DepartmentNumber / Channel
Customer Service / Billing Main(404) 546-0311
City Services Line311
Emergency / Outage(404) 546-3200

Retrieved June 2026 · Source: atlantaga.gov/government/departments/watershed-management ·atlantawatershed.org · current departmental phone numbers and hours of operation.

About City of Atlanta

The Department of Watershed Management (DWM) is Atlanta's water utility responsible for managing the city's drinking water and wastewater systems. The department provides drinking water distribution and treatment services, wastewater collection services, and water main emergency repairs.

City of Atlanta Department of Watershed Management bills commonly include water consumption charges, wastewater treatment and collection fees, stormwater management fees, meter rental fees, and applicable taxes. Deferit is unaffiliated with City of Atlanta Department of Watershed Management.

How to Pay Your City of Atlanta Bill

  1. With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →

Payment Methods & Addresses

Payment mailing address / Lockbox P.O. Box 105275, Atlanta, GA 30348-5275 Allow 7 business days for payment to post
In-person payment location 1 Atlanta City Hall, 55 Trinity Ave. SW, Atlanta, GA 30303 Monday-Friday, 8:15 AM - 5:00 PM
In-person payment location 2 2 City Plaza, 72 Marietta St. NE, Atlanta, GA 30303 Monday-Friday, 8:15 AM - 5:00 PM
Drop box location 1 Atlanta City Hall, 68 Mitchell Street entrance, Atlanta, GA 30303 Checks or money orders only; allow 7 days to post
Drop box location 2 Atlanta City Hall, 55 Trinity Avenue SW entrance, Atlanta, GA 30303 Checks or money orders only; allow 7 days to post
Phone 404-546-0311
Mail Pay via mail to lockbox address
In person Atlanta City Hall or 2 City Plaza
Auto pay Available through DWM Customer Web Portal

Retrieved June 2026 · Source: atl311.com/en-US/knowledgearticle/?code=KB0013172 ·atlantawatershed.org/bill-pay-options ·payatlwateronline.com/app ·atlantawatershed.org.

Need to split your City of Atlanta bill into installments?

Retrieved June 2026 · Source: atlantaga.gov.

City of Atlanta payment arrangementDeferit
How to accessCheck City of Atlanta's online account, payment portal, or customer support team for available payment arrangement options.Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app.
Maximum splitIf City of Atlanta offers payment arrangements, limits are set by City of Atlanta based on your account status. We couldn't verify a published maximum split.4 installments, once every two weeks, up to your Deferit balance
Eligibility & approvalDecided by City of Atlanta at request time based on account statusMonthly Deferit membership, no lock-ins. Cancel anytime.
Fees & interestFees and interest were not published in the sources reviewed. Check City of Atlanta's payment portal or support team before setting up an arrangement.Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.*
If you miss a paymentMissed-payment consequences are set by City of Atlanta and may include late fees, service interruption, or collection activity depending on your account.You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.*
Works forCity of Atlanta bills onlyCity of Atlanta and most other US household bills
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*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.

Pay your City of Atlanta bill with Deferit

Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.

Common Questions About City of Atlanta

Can I use Deferit to pay my City of Atlanta bill?

Yes. Enter your City of Atlanta bill amount in Deferit and we pay City of Atlanta in full right away. You repay us in 4 bi-weekly installments.

What payment methods does City of Atlanta accept?

City of Atlanta typically accepts online payments via credit card, debit card, or bank transfer. Visit atlantaga.gov or contact their support team for the most up-to-date options.

Does City of Atlanta offer autopay?

Most billers offer automatic payment to help avoid late fees. Visit City of Atlanta's website or app to check whether autopay is available and how to enroll.

What do I do if I can't pay my City of Atlanta bill on time?

Contact City of Atlanta directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.

Updated: June 2026

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