Biller name
City of Baltimore
HQ: Baltimore, MD
Legal name
City of Baltimore, Maryland
Website
Deferit is unaffiliated with City of Baltimore
Pay your City of Baltimore bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support Late fees FAQ Split into installments
City of Baltimore Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 410-396-5398 |
| Pay by Phone | 866-377-0765 |
| Emergency / Outage | 311 |
| TTY | 711 |
Retrieved July 2026 · Source: baltimorecity.gov/contact ·baltimorecity.gov/publicworks/our-work/water-bill/understanding-your-water-bill ·baltimorecity.gov/publicworks/water-service-faq · current departmental phone numbers and hours of operation.
About City of Baltimore
The City of Baltimore provides drinking water, wastewater, and stormwater services to approximately 1.8 million people in the Baltimore Metropolitan Area. The city operates three reservoirs (Loch Raven, Liberty, and Pretty Boy) and water filtration plants that supply drinking water.
City of Baltimore bills commonly include water consumption charges, wastewater treatment fees, stormwater management charges, and utility service fees. Deferit is unaffiliated with City of Baltimore.
How to Pay Your City of Baltimore Bill
- Online: Use the customer payment portal at https://pay.baltimorecity.gov/ to pay by credit card, debit card, or eCheck.
- Phone: Call 866-377-0765 to pay by credit card or electronic check.
- Mail: Mail checks to City of Baltimore Bureau of Revenue Collections, P.O. Box 17535, Baltimore, MD 21297-1535.
- Auto-Pay: Set up automatic payments at https://pay.baltimorecity.gov/ using credit card, debit card, or eCheck.
- In-Person: Visit Abel Wolman Municipal Building at 200 North Holliday Street, Baltimore, MD 21202 (Monday-Friday, 8:30am-4:30pm).
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved July 2026 · Source: baltimorecity.gov ·pay.baltimorecity.gov.
Late Fees & Payment Policies
| Policy / Fee | Amount | Notes |
|---|---|---|
| Delinquent Turn-Off Fee | $104.00 | Fee charged for turning off water services due to non-payment or delinquency. Delinquent account definition: unpaid balance of $250+ AND two or more payment periods in arrears. |
Retrieved July 2026 · Source: baltimorecity.gov/publicworks/our-work/water-bill/rates-fees ·s3.amazonaws.com/baltimorecity.gov.if-us-east-1/s3fs-public/2025-03/Baltimore%20DPW_%20Comprehensive%20Miscellaneous%20Fees_Public_DRAFT_01.24.25.pdf
Need to split your City of Baltimore bill into installments?
Retrieved July 2026 · Source: baltimorecity.gov.
| City of Baltimore payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of Baltimore's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of Baltimore offers payment arrangements, limits are set by City of Baltimore based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of Baltimore at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of Baltimore's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of Baltimore and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of Baltimore bills only | City of Baltimore and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of Baltimore bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City of Baltimore
Can I use Deferit to pay my City of Baltimore bill? ›
Yes. Enter your City of Baltimore bill amount in Deferit and we pay City of Baltimore in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City of Baltimore accept? ›
City of Baltimore typically accepts online payments via credit card, debit card, or bank transfer. Visit baltimorecity.gov or contact their support team for the most up-to-date options.
Does City of Baltimore offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of Baltimore's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City of Baltimore bill on time? ›
Contact City of Baltimore directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026