Biller name
City of Chicago
HQ: Chicago, IL
Legal name
City of Chicago
Website
Deferit is unaffiliated with City of Chicago
Pay your City of Chicago bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
City of Chicago Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 312-744-4426 |
| Emergency / Outage | 311 |
| TTY | 711 |
Retrieved July 2026 · Source: chicago.gov/city/en/depts/fin/provdrs/utility_billing.html ·chicago.gov/city/en/depts/fin/supp_info/utility-billing/common-questions-on-utility-services.html ·chicago.gov/city/en/depts/water/supp_info/e-mailcontact.html ·chicago.gov/city/en/depts/311.html · current departmental phone numbers and hours of operation.
About City of Chicago
The City of Chicago is the municipal government serving the most populous city in Illinois. The city manages water systems sourced from Lake Michigan and sewerage infrastructure including the Chicago Sanitary and Ship Canal. The city developed the United States' first sewerage system in 1856.
City of Chicago bills commonly include water consumption charges, sewer service fees, stormwater charges, and garbage collection. Deferit is unaffiliated with City of Chicago.
How to Pay Your City of Chicago Bill
- Online: Pay online at https://utilitybill.chicago.gov
- Phone: Call 312-744-4426 to pay by phone
- Auto-Pay: Set up automatic payments at https://utilitybill.chicago.gov
- In-Person: Pay at City Hall, 121 N. LaSalle St. Room 107A, Chicago, IL 60602
- Mail: Mail payment to P.O. Box 6330, Chicago, IL 60680-6330
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved July 2026 · Source: chicago.gov/city/en/depts/fin/provdrs/utility_billing/svcs/utility-bill.html.
Need to split your City of Chicago bill into installments?
Retrieved July 2026 · Source: chicago.gov.
| City of Chicago payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of Chicago's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of Chicago offers payment arrangements, limits are set by City of Chicago based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of Chicago at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of Chicago's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of Chicago and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of Chicago bills only | City of Chicago and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of Chicago bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City of Chicago
Can I use Deferit to pay my City of Chicago bill? ›
Yes. Enter your City of Chicago bill amount in Deferit and we pay City of Chicago in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City of Chicago accept? ›
City of Chicago typically accepts online payments via credit card, debit card, or bank transfer. Visit chicago.gov or contact their support team for the most up-to-date options.
Does City of Chicago offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of Chicago's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City of Chicago bill on time? ›
Contact City of Chicago directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026