Biller name
City of Chicago Utility Billing
HQ: Chicago, IL
Legal name
City of Chicago
Website
Deferit is unaffiliated with City of Chicago Utility Billing
Pay your City of Chicago Utility Billing bill with Deferit
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Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
City of Chicago Utility Billing Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service / Billing Main | (312) 744-4426 |
| City Services / 311 | 311 |
Retrieved July 2026 · Source: utilitybill.chicago.gov ·chicago.gov/city/en/depts/fin/provdrs/utility_billing.html ·chicago.gov/city/en/depts/oem/provdrs/3-1-1-city-services-.html · current departmental phone numbers and hours of operation.
About City of Chicago Utility Billing
City of Chicago - Utilities provides water and sewer services to residents and businesses in Chicago, with charges based on water consumption for metered properties, estimated use for unmetered properties, water-sewer taxes, and garbage hauling fees.
City of Chicago Utility Billing bills commonly include water usage charges, sewer charges, water-sewer tax, and garbage hauling fees. Deferit is unaffiliated with City of Chicago Utility Billing.
How to Pay Your City of Chicago Utility Billing Bill
- Online: Pay your bill online at https://utilitybill.chicago.gov without logging in or enroll in your online account for additional options.
- Phone: Call (312) 744-4426 to pay your bill by phone with customer service.
- Auto-Pay: Set up AutoPay or SelectPay to automatically pay from your bank account at https://utilitybill.chicago.gov.
- Mail: Mail your payment to City of Chicago Utility Billing, P.O. Box 6330, Chicago, IL 60680-6330.
- In-Person: Pay at City Hall (121 N. LaSalle St. Room 107A), Central Hearing Facility (400 W. Superior, 1st Floor), Neighborhood Payment Centers, or EZ Pay Stations.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved July 2026 · Source: chicago.gov/content/city/en/depts/fin/provdrs/utility_billing/svcs/utility-bill.html.
Need to split your City of Chicago Utility Billing bill into installments?
Retrieved July 2026 · Source: utilitybill.chicago.gov.
| City of Chicago Utility Billing payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of Chicago Utility Billing's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of Chicago Utility Billing offers payment arrangements, limits are set by City of Chicago Utility Billing based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of Chicago Utility Billing at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of Chicago Utility Billing's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of Chicago Utility Billing and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of Chicago Utility Billing bills only | City of Chicago Utility Billing and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of Chicago Utility Billing bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City of Chicago Utility Billing
Can I use Deferit to pay my City of Chicago Utility Billing bill? ›
Yes. Enter your City of Chicago Utility Billing bill amount in Deferit and we pay City of Chicago Utility Billing in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City of Chicago Utility Billing accept? ›
City of Chicago Utility Billing typically accepts online payments via credit card, debit card, or bank transfer. Visit utilitybill.chicago.gov or contact their support team for the most up-to-date options.
Does City of Chicago Utility Billing offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of Chicago Utility Billing's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City of Chicago Utility Billing bill on time? ›
Contact City of Chicago Utility Billing directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026