Home Pay City of Concord

Biller name

City of Concord

HQ: Concord, NC


Legal name

City of Concord

Website

Deferit is unaffiliated with City of Concord

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How to pay Payment methods Support FAQ Split into installments

City of Concord Account & Billing Support

DepartmentNumber / Channel
Customer Service Main704-920-5555
TTY800-735-8262
Emergency / Outage704-920-5555

Retrieved June 2026 · Source: concordnc.gov/contact-us ·concordnc.gov/Departments/Water-Resources/Contact-Us ·concordnc.gov/Departments/Customer-Care · current departmental phone numbers and hours of operation.

About City of Concord

Concord is the most populous city in Cabarrus County, North Carolina, and its county seat, located approximately 20 miles northeast of Charlotte.

City of Concord bills commonly include water and wastewater charges, electrical utility costs, solid waste management fees, and property tax assessments. Deferit is unaffiliated with City of Concord.

How to Pay Your City of Concord Bill

  1. Online: Pay online at https://myaccount.concordnc.gov/app/login.jsp with card, digital wallet, or e-check ($2.99 fee) or bank account ($0 fee).
  2. Phone: Call customer service at 704-920-5555 for payment assistance.
  3. Mail: Mail payment to City of Concord, PO Box 604220, Charlotte, NC 28260-4220.
  4. In-Person: Pay at City Hall kiosks at 35 Cabarrus Avenue W., Concord, NC with cash ($0 fee) or check/card ($2.99 fee), or use the drive-up drop box on Market Street side.
  5. Auto-Pay: Set up automatic bank draft at https://myaccount.concordnc.gov/app/login.jsp with no fee for checking account.
  6. With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →

Payment Methods & Addresses

Payment mailing address City of Concord, PO Box 604220, Charlotte, NC 28260-4220
Online Pay online at Utility Customer Portal Card/e-check $2.99 fee; bank account free
Mail City of Concord, PO Box 604220, Charlotte, NC 28260-4220
In person 35 Cabarrus Avenue W., Concord, NC Cash free, check/card $2.99
Auto pay Set up automatic bank draft No fee when using checking account

Retrieved June 2026 · Source: concordnc.gov/Services/Living-Here/Bill-Pay-Utility-Services ·concordnc.gov/Departments/Water-Resources.

Need to split your City of Concord bill into installments?

Retrieved June 2026 · Source: concordnc.gov.

City of Concord payment arrangementDeferit
How to accessCheck City of Concord's online account, payment portal, or customer support team for available payment arrangement options.Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app.
Maximum splitIf City of Concord offers payment arrangements, limits are set by City of Concord based on your account status. We couldn't verify a published maximum split.4 installments, once every two weeks, up to your Deferit balance
Eligibility & approvalDecided by City of Concord at request time based on account statusMonthly Deferit membership, no lock-ins. Cancel anytime.
Fees & interestFees and interest were not published in the sources reviewed. Check City of Concord's payment portal or support team before setting up an arrangement.Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.*
If you miss a paymentMissed-payment consequences are set by City of Concord and may include late fees, service interruption, or collection activity depending on your account.You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.*
Works forCity of Concord bills onlyCity of Concord and most other US household bills
Learn more →

*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.

Pay your City of Concord bill with Deferit

Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.

Common Questions About City of Concord

Can I use Deferit to pay my City of Concord bill?

Yes. Enter your City of Concord bill amount in Deferit and we pay City of Concord in full right away. You repay us in 4 bi-weekly installments.

What payment methods does City of Concord accept?

City of Concord typically accepts online payments via credit card, debit card, or bank transfer. Visit concordnc.gov or contact their support team for the most up-to-date options.

Does City of Concord offer autopay?

Most billers offer automatic payment to help avoid late fees. Visit City of Concord's website or app to check whether autopay is available and how to enroll.

What do I do if I can't pay my City of Concord bill on time?

Contact City of Concord directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.

Updated: June 2026

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