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Biller name

Dallas Water Utilities

HQ: Dallas, TX


Legal name

City of Dallas, Texas - Water Utilities Department

Deferit is unaffiliated with Dallas Water Utilities

Deferit can pay your Dallas Water Utilities bill, and you pay Deferit in 4 smaller payments.1

700+ Dallas Water Utilities bills paid · typical bill $2002 Deferit is unaffiliated with Dallas Water Utilities

Your repayment schedule

Enter your bill amount to see your payment schedule.

Monthly membership applies, cancelable anytime. All payments incur a processing fee.

How to pay Support FAQ

Need to split your Dallas Water Utilities bill into installments?

Retrieved June 2026 · Source: dallascityhall.com.

Dallas Water Utilities payment arrangementDeferit
How to accessCheck Dallas Water Utilities's online account, payment portal, or customer support team for available payment arrangement options.Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app.
Maximum splitIf Dallas Water Utilities offers payment arrangements, limits are set by Dallas Water Utilities based on your account status. We couldn't verify a published maximum split.4 installments, once every two weeks, up to your Deferit balance
Eligibility & approvalDecided by Dallas Water Utilities at request time based on account statusMonthly Deferit membership, no lock-ins. Cancel anytime.
Fees & interestFees and interest were not published in the sources reviewed. Check Dallas Water Utilities's payment portal or support team before setting up an arrangement.Monthly Deferit membership plus a processing fee per payment. No Deferit late fees on Max and Ultra memberships.*
If you miss a paymentMissed-payment consequences are set by Dallas Water Utilities and may include late fees, service interruption, or collection activity depending on your account.You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.*
Works forDallas Water Utilities bills onlyDallas Water Utilities and most other US household bills
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*Deferit membership is $14.99 (Lite), $19.99 (Max) or $24.99 (Ultra) a month, plus a processing fee per payment. No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See membership terms for details.

Dallas Water Utilities Account & Billing Support

DepartmentNumber / Channel
Customer Service / Billing Main214-651-1441
Emergency / Outage311
Emergency / Outage214-670-3111

Retrieved June 2026 · Source: dallascityhall.com/departments/waterutilities/pages/water_utilities_contacts.aspx · current departmental phone numbers and hours of operation.

About Dallas Water Utilities

Dallas Water Utilities is the water and wastewater service operated by the City of Dallas, Texas, serving Dallas and 31 nearby communities. The utility operates three drinking water treatment plants with a combined capacity exceeding 900 million gallons daily.

Dallas Water Utilities bills commonly include water consumption charges, wastewater treatment and collection fees, and stormwater management fees. Deferit is unaffiliated with Dallas Water Utilities.

How to Pay Your Dallas Water Utilities Bill

  1. Phone: Call customer service at 214-651-1441 to pay by phone or discuss payment options.
  2. With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →

Pay your Dallas Water Utilities bill with Deferit

Pay now and split it into 4 installments, once every two weeks.

Learn more →

Common Questions About Dallas Water Utilities

Can I use Deferit to pay my Dallas Water Utilities bill? ›

Yes. Enter your Dallas Water Utilities bill amount in the Deferit app or online, and we pay Dallas Water Utilities directly. You pay us in 4 smaller payments, once every two weeks.

Split this bill in 4
What payment methods does Dallas Water Utilities accept? ›

Dallas Water Utilities typically accepts online payments via credit card, debit card, or bank transfer. Visit dallascityhall.com or contact their support team for the most up-to-date options.

Does Dallas Water Utilities offer autopay? ›

Most billers offer automatic payment to help avoid late fees. Visit Dallas Water Utilities's website or app to check whether autopay is available and how to enroll.

What do I do if I can't pay my Dallas Water Utilities bill on time? ›

Contact Dallas Water Utilities directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.

Learn more →

Updated: June 2026

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