Biller name
City of Durham
HQ: Durham, NC
Legal name
City of Durham, North Carolina
Website
Deferit is unaffiliated with City of Durham
Pay your City of Durham bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
City of Durham Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 919-560-1200 |
| Emergency / Outage | 919-560-4344 |
Retrieved June 2026 · Source: durhamnc.gov/4520/Contact-Water-Management ·durhamnc.gov/4098/Report-a-Problem ·durhamnc.gov · current departmental phone numbers and hours of operation.
About City of Durham
The City of Durham is the municipal government for Durham, North Carolina. The city provides essential utilities and services including water, waste management, parks and recreation, and planning and development services.
City of Durham bills commonly include water and sewer charges, waste management fees, and stormwater service costs. Deferit is unaffiliated with City of Durham.
How to Pay Your City of Durham Bill
- Online: Pay online at https://billpay.onlinebiller.com/ebpp/durhamub/Login/Index
- Phone: Call 919-560-1200 Monday-Friday 8am-5pm (excluding government holidays).
- In-Person: Pay in person at City Hall, 101 City Hall Plaza, Durham, NC 27701.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: durhamnc.gov ·billpay.onlinebiller.com/ebpp/durhamub/Login/Index ·durhamnc.gov/water.
Need to split your City of Durham bill into installments?
Retrieved June 2026 · Source: durhamnc.gov.
| City of Durham payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of Durham's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of Durham offers payment arrangements, limits are set by City of Durham based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of Durham at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of Durham's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of Durham and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of Durham bills only | City of Durham and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of Durham bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City of Durham
Can I use Deferit to pay my City of Durham bill? ›
Yes. Enter your City of Durham bill amount in Deferit and we pay City of Durham in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City of Durham accept? ›
City of Durham typically accepts online payments via credit card, debit card, or bank transfer. Visit durhamnc.gov or contact their support team for the most up-to-date options.
Does City of Durham offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of Durham's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City of Durham bill on time? ›
Contact City of Durham directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026