Home Pay City of Florence, SC - Water and Sewer Services

Biller name

City of Florence, SC - Water and Sewer Services

HQ: Florence, SC


Legal name

City of Florence, South Carolina - Utilities and Licensing Division of the Finance Department

Website

Deferit is unaffiliated with City of Florence, SC - Water and Sewer Services

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City of Florence, SC - Water and Sewer Services Account & Billing Support

DepartmentNumber / Channel
Customer Service Main(843) 665-3155
Emergency / Outage(843) 665-3236

Retrieved June 2026 · Source: cityofflorencesc.gov/finance/water-and-sewer-services ·cityofflorencesc.gov/contact-us ·cityofflorencesc.gov/contact · current departmental phone numbers and hours of operation.

About City of Florence, SC - Water and Sewer Services

The City of Florence Water and Sewer Services is a municipal utility operated by the Utilities and Licensing Division of the Finance Department that provides water and sewer services. The utility manages water production and distribution, and stormwater management. The city bills all metered water and sewer customers monthly, with sewer charges based on water consumption and account management conducted at 324 West Evans Street.

City of Florence, SC - Water and Sewer Services bills commonly include water consumption charges, sewer charges (calculated based on water usage), stormwater management fees, account setup fees for new customers, and late fees. Deferit is unaffiliated with City of Florence, SC - Water and Sewer Services.

How to Pay Your City of Florence, SC - Water and Sewer Services Bill

  1. Online: Pay online at https://ubill.cityofflorencesc.com/
  2. Phone: Call (843) 665-3155, Option 1
  3. Mail: Mail payment with bill stub to P.O. Box 96881, Charlotte, NC 28260
  4. In-Person: Drop box payment at City Center rear parking lot, 324 West Evans Street, Florence, SC 29501
  5. Auto-Pay: Set up bank draft automatic payment by calling (843) 665-3155
  6. With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →

Payment Methods & Addresses

Payment mailing address P.O. Box 96881, Charlotte, NC 28260
Phone 843-665-3155, Option 1
Mail P.O. Box 96881, Charlotte, NC 28260
In person City Center rear parking lot, 324 West Evans Street, Florence, SC 29501
Auto pay Contact 843-665-3155 to set up

Retrieved June 2026 · Source: cityofflorencesc.gov/pay/water-bill.

Need to split your City of Florence, SC - Water and Sewer Services bill into installments?

Retrieved June 2026 · Source: cityofflorencesc.gov.

City of Florence, SC - Water and Sewer Services payment arrangementDeferit
How to accessCheck City of Florence, SC - Water and Sewer Services's online account, payment portal, or customer support team for available payment arrangement options.Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app.
Maximum splitIf City of Florence, SC - Water and Sewer Services offers payment arrangements, limits are set by City of Florence, SC - Water and Sewer Services based on your account status. We couldn't verify a published maximum split.4 installments, once every two weeks, up to your Deferit balance
Eligibility & approvalDecided by City of Florence, SC - Water and Sewer Services at request time based on account statusMonthly Deferit membership, no lock-ins. Cancel anytime.
Fees & interestFees and interest were not published in the sources reviewed. Check City of Florence, SC - Water and Sewer Services's payment portal or support team before setting up an arrangement.Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.*
If you miss a paymentMissed-payment consequences are set by City of Florence, SC - Water and Sewer Services and may include late fees, service interruption, or collection activity depending on your account.You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.*
Works forCity of Florence, SC - Water and Sewer Services bills onlyCity of Florence, SC - Water and Sewer Services and most other US household bills
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*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.

Pay your City of Florence, SC - Water and Sewer Services bill with Deferit

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Common Questions About City of Florence, SC - Water and Sewer Services

Can I use Deferit to pay my City of Florence, SC - Water and Sewer Services bill?

Yes. Enter your City of Florence, SC - Water and Sewer Services bill amount in Deferit and we pay City of Florence, SC - Water and Sewer Services in full right away. You repay us in 4 bi-weekly installments.

What payment methods does City of Florence, SC - Water and Sewer Services accept?

City of Florence, SC - Water and Sewer Services typically accepts online payments via credit card, debit card, or bank transfer. Visit cityofflorencesc.gov or contact their support team for the most up-to-date options.

Does City of Florence, SC - Water and Sewer Services offer autopay?

Most billers offer automatic payment to help avoid late fees. Visit City of Florence, SC - Water and Sewer Services's website or app to check whether autopay is available and how to enroll.

What do I do if I can't pay my City of Florence, SC - Water and Sewer Services bill on time?

Contact City of Florence, SC - Water and Sewer Services directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.

Updated: June 2026

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