Biller name
City Of Florence Utilities
HQ: Florence, AL
Legal name
City Of Florence Utilities
Website
Deferit is unaffiliated with City Of Florence Utilities
Pay your City Of Florence Utilities bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
City Of Florence Utilities Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | (256) 760-6512 |
| Emergency / Outage | (256) 764-4456 |
| Emergency / Outage | (256) 760-6490 |
Retrieved June 2026 · Source: florenceal.org/departments/utilities · current departmental phone numbers and hours of operation.
About City Of Florence Utilities
City of Florence Utilities operates in Lauderdale County, Alabama, providing electricity, natural gas, water, and sewer services to the region. The utility also manages billing for sanitation and garbage collection for city and county residents. The organization has been serving the area since 1936.
City Of Florence Utilities bills commonly include electricity usage, natural gas charges, water consumption, sewer service fees, and sanitation collection fees. Deferit is unaffiliated with City Of Florence Utilities.
How to Pay Your City Of Florence Utilities Bill
- Online: Pay online at https://ebiz.florenceutilities.com/ or use the Guest Payment option to view bills and make payments.
- Phone: Call (888) 449-0666 to pay by phone with your account number.
- In-Person: Pay in person at City Hall, 110 W. College St, Florence, AL 35630 (inside cashier or drive-thru Monday-Friday 8am-5pm) or use the drop box on Short Court St. available 24/7.
- Auto-Pay: Enroll in automatic bank draft through https://ebiz.florenceutilities.com/ or call (256) 718-3219 for a form; payments occur on the due date with no penalty fee.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: florenceal.org/payment-options.
Need to split your City Of Florence Utilities bill into installments?
Retrieved June 2026 · Source: florenceal.org.
| City Of Florence Utilities payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City Of Florence Utilities's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City Of Florence Utilities offers payment arrangements, limits are set by City Of Florence Utilities based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City Of Florence Utilities at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City Of Florence Utilities's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City Of Florence Utilities and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City Of Florence Utilities bills only | City Of Florence Utilities and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City Of Florence Utilities bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City Of Florence Utilities
Can I use Deferit to pay my City Of Florence Utilities bill? ›
Yes. Enter your City Of Florence Utilities bill amount in Deferit and we pay City Of Florence Utilities in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City Of Florence Utilities accept? ›
City Of Florence Utilities typically accepts online payments via credit card, debit card, or bank transfer. Visit florenceal.org or contact their support team for the most up-to-date options.
Does City Of Florence Utilities offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City Of Florence Utilities's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City Of Florence Utilities bill on time? ›
Contact City Of Florence Utilities directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026