Biller name
City of Fort Worth Water Department
HQ: 100 Fort Worth Trl, Fort Worth, TX 76102
Legal name
City of Fort Worth Water Utility
Website
Deferit is unaffiliated with City of Fort Worth Water Department
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Financing Option
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How to pay Payment methods Support FAQ Split into installments
City of Fort Worth Water Department Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 817-392-4477 |
Retrieved Jun 2026 · Source: fwmyh2o.smartcmobile.com/portal · current departmental phone numbers and hours of operation.
City of Fort Worth Water Department Bill Types
About City of Fort Worth Water Department
The City of Fort Worth, Texas is a municipal government that provides water, sewer, trash, recycling, code enforcement, permitting, and other services to residents and businesses. Customer transactions are handled at City Hall (100 Fort Worth Trail) and through the MyFW app.
How to Pay Your City of Fort Worth Water Department Bill
- Phone: Call City of Fort Worth Water Department at 817-392-4477.
- With Deferit: Pay with Deferit and split the bill into 4 installments, once every two weeks. Deferit pays City of Fort Worth Water Department in full immediately.
- With Deferit: Pay with Deferit and split the bill into 4 installments, once every two weeks. Deferit pays City of Fort Worth Water Department in full immediately. Learn more →
Payment Methods & Addresses
Retrieved Jun 2026 · Source: fortworthtexas.gov/departments/water ·fortworthtexas.gov/departments/waterbillingfaq.
Need to split your City of Fort Worth Water Department bill into installments?
Retrieved Jun 2026 · Source: fortworthtexas.gov.
| City of Fort Worth Water Department payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of Fort Worth Water Department's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of Fort Worth Water Department offers payment arrangements, limits are set by City of Fort Worth Water Department based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of Fort Worth Water Department at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of Fort Worth Water Department's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of Fort Worth Water Department and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of Fort Worth Water Department bills only | City of Fort Worth Water Department and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of Fort Worth Water Department bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City of Fort Worth Water Department
Can I use Deferit to pay my City of Fort Worth Water Department bill? ›
Yes. Enter your City of Fort Worth Water Department bill amount in Deferit and we pay City of Fort Worth Water Department in full straight away. You repay us in 4 fortnightly instalments, completely free.
What payment methods does City of Fort Worth Water Department accept? ›
City of Fort Worth Water Department typically accepts online payments via credit card, debit card, or bank transfer. Visit City of Fort Worth Water Department's website or contact their support team for the most up-to-date options.
Does City of Fort Worth Water Department offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of Fort Worth Water Department's website or app to check whether autopay is available and how to enrol.
What do I do if I can't pay my City of Fort Worth Water Department bill on time? ›
Contact City of Fort Worth Water Department directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Customer Service Tips for City of Fort Worth Water Department Customers
Register for MyH2O to pay online and track daily water use. Residential customers can pay their bill and view water usage by day or hour through the MyH2O portal. You will need your account number, billing cycle, and route number from your bill to register. If you do not have a statement, call 817-392-4477 and customer service can provide those details.
Set up AutoPay through MyH2O to avoid late fees. Once logged in to MyH2O, go to the Billing tab and select the AutoPay option to enroll. Automatic payments help ensure your account stays current, since the Fort Worth Water call center is only open Monday through Friday 7 a.m. to 7 p.m. and is closed on city holidays.
Ask about the utility bill assistance program if you need help. Fort Worth Water offers a utility bill assistance program for customers experiencing financial hardship. Visit the utility bill assistance page on fortworthtexas.gov or call 817-392-4477 to ask about eligibility before your account becomes past due.
Retrieved Jun 2026 · Sources: fortworthtexas.gov/departments/water/services/payment-options.
Updated: Jun 2026