Biller name
City of Hagerstown
HQ: Hagerstown, MD
Legal name
City of Hagerstown, Maryland
Website
Deferit is unaffiliated with City of Hagerstown
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How to pay Payment methods Support FAQ Split into installments
City of Hagerstown Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | (301) 790-4160 |
| Pay by Phone | (844) 451-1585 |
| Emergency / Outage | (301) 790-2600 |
| Emergency / Outage | (301) 790-3207 |
Retrieved June 2026 · Source: hagerstownmd.org/276/Customer-Service ·hagerstownmd.org/104/Utilities ·hagerstownmd.org/565/Utility-Billing · current departmental phone numbers and hours of operation.
About City of Hagerstown
The City of Hagerstown Utilities Department delivers electric, water, and wastewater services to customers within and outside the city limits. The department comprises five divisions: Electric, Water, Wastewater, Utilities Engineering, and Laboratories.
City of Hagerstown bills commonly include electric usage charges (measured in kilowatt-hours), purchase power cost adjustments, water consumption fees, wastewater service charges, and applicable taxes and surcharges. Deferit is unaffiliated with City of Hagerstown.
How to Pay Your City of Hagerstown Bill
- Online: Pay online at https://www.hagerstownmd.org/ using credit cards.
- Phone: Call (301) 790-4160 during business hours (Monday-Friday, 8am-4pm) to pay by debit or credit card.
- Mail: Mail a check or money order with your bill stub to 32 N. Potomac St., Suite 100, Hagerstown, MD 21740.
- In-Person: Pay at 32 N. Potomac St., Suite 100, Hagerstown, MD 21740 with cash, check, money order, or card; drop box in drive-thru lane.
- Auto-Pay: Call (301) 790-4160 to set up automatic bank account debit.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: hagerstownmd.org/565/Utility-Billing ·hagerstownmd.org/276/Customer-Service.
Need to split your City of Hagerstown bill into installments?
Retrieved June 2026 · Source: hagerstownmd.org.
| City of Hagerstown payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of Hagerstown's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of Hagerstown offers payment arrangements, limits are set by City of Hagerstown based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of Hagerstown at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of Hagerstown's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of Hagerstown and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of Hagerstown bills only | City of Hagerstown and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of Hagerstown bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City of Hagerstown
Can I use Deferit to pay my City of Hagerstown bill? ›
Yes. Enter your City of Hagerstown bill amount in Deferit and we pay City of Hagerstown in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City of Hagerstown accept? ›
City of Hagerstown typically accepts online payments via credit card, debit card, or bank transfer. Visit hagerstownmd.org or contact their support team for the most up-to-date options.
Does City of Hagerstown offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of Hagerstown's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City of Hagerstown bill on time? ›
Contact City of Hagerstown directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026