Biller name
City of Henderson
HQ: Henderson, KY
Legal name
City of Henderson, Kentucky
Website
Deferit is unaffiliated with City of Henderson
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How to pay Payment methods Support FAQ Split into installments
City of Henderson Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | (270) 831-1200 |
| Emergency / Outage | (270) 827-8700 |
| Pay by Phone | (844) 272-9468 |
Retrieved July 2026 · Source: hendersonky.gov/357/Customer-Service-Contact-Information ·hendersonky.gov/233/Customer-Service ·hendersonky.gov/168/Contact-Information ·hendersonky.gov/FAQ.aspx?QID=197 ·hendersonky.gov/Faq.aspx?QID=108 · current departmental phone numbers and hours of operation.
About City of Henderson
The City of Henderson is a municipal government located in Henderson, Kentucky, operating under a Board of Commissioners form of government. Through its Finance Department, the city manages monthly billing for Henderson Municipal Power and Light, Henderson Water Utilities, and the Municipal Gas Department, and is responsible for reading and servicing utility meters for these accounts.
City of Henderson bills commonly include electricity usage, water consumption, natural gas usage, meter service charges, and applicable sales tax on utilities for non-exempt properties. Deferit is unaffiliated with City of Henderson.
How to Pay Your City of Henderson Bill
- Online: Pay utility bills at https://esuite.cityofhendersonky.org/eSuite.Utilities (Visa, MasterCard, Discover, e-checks); property tax and miscellaneous payments also available online.
- Phone: Call 1-844-272-9468 toll-free with Entity Code 100199; payments after 5 p.m. CST post the next business day.
- Mail: Mail payments to City of Henderson, KY, PO Box 716, Henderson, KY 42419-0716.
- Auto-Pay: Set up automatic ACH payments via the Auto-Pay Authorization form at https://www.hendersonky.gov/FormCenter/Customer-Service-7/Auto-Pay-Authorization-47.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved July 2026 · Source: hendersonky.gov/pay.
Need to split your City of Henderson bill into installments?
Retrieved July 2026 · Source: hendersonky.gov.
| City of Henderson payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of Henderson's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of Henderson offers payment arrangements, limits are set by City of Henderson based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of Henderson at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of Henderson's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of Henderson and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of Henderson bills only | City of Henderson and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of Henderson bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City of Henderson
Can I use Deferit to pay my City of Henderson bill? ›
Yes. Enter your City of Henderson bill amount in Deferit and we pay City of Henderson in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City of Henderson accept? ›
City of Henderson typically accepts online payments via credit card, debit card, or bank transfer. Visit hendersonky.gov or contact their support team for the most up-to-date options.
Does City of Henderson offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of Henderson's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City of Henderson bill on time? ›
Contact City of Henderson directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026