Biller name
City of Hot Springs Utility Billing Services
HQ: Hot Springs, AR
Legal name
City of Hot Springs, Arkansas
Website
Deferit is unaffiliated with City of Hot Springs Utility Billing Services
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How to pay Payment methods Support FAQ Split into installments
City of Hot Springs Utility Billing Services Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | (501) 321-6880 |
| Emergency / Outage | (501) 321-6200 |
| Pay by Phone | 833-728-3801 |
Retrieved June 2026 · Source: hotspringsar.gov/154/Utility-Billing-Services ·hotspringsar.gov/CivicAlerts.aspx?AID=4295&ARC=5168 · current departmental phone numbers and hours of operation.
About City of Hot Springs Utility Billing Services
City of Hot Springs Utility Billing Services is the water and wastewater customer service department for the City of Hot Springs. The department handles bill payment, new service sign-up, and existing service needs for water and wastewater customers.
City of Hot Springs Utility Billing Services bills commonly include water usage charges, sewer/wastewater charges, and stormwater fees. Deferit is unaffiliated with City of Hot Springs Utility Billing Services.
How to Pay Your City of Hot Springs Utility Billing Services Bill
- Online: Pay online at hotspringsar.gov/158/Account-Payment-Options using VISA, MasterCard, Discover, or eCheck with no fee (portal is transitioning to a new system on July 17, 2026).
- Phone: Call 1-833-728-3801, the 24/7 automated pay-by-phone line, which accepts VISA, MasterCard, Discover, and eCheck with no fee.
- In-Person: Pay at the Utility Billing Services office, 324 Malvern Avenue, Hot Springs, AR 71901, Monday-Friday 8:00 a.m. to 4:30 p.m. (VISA, MasterCard, Discover, or checks), or use the check drop boxes at 111 Opera Street, the airport terminal building, or the lower parking lot entrance at 324 Malvern Avenue.
- Mail: Mail a check or money order with the bottom portion of your bill to Utility Billing Services, P.O. Box 3830, Hot Springs, AR 71914-3830.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: hotspringsar.gov/158/Account-Payment-Options ·hotspringsar.gov/154/Utility-Billing-Services ·hotspringsar.gov/159/Billing-Information.
Need to split your City of Hot Springs Utility Billing Services bill into installments?
Retrieved June 2026 · Source: hotspringsar.gov.
| City of Hot Springs Utility Billing Services payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of Hot Springs Utility Billing Services's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of Hot Springs Utility Billing Services offers payment arrangements, limits are set by City of Hot Springs Utility Billing Services based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of Hot Springs Utility Billing Services at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of Hot Springs Utility Billing Services's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of Hot Springs Utility Billing Services and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of Hot Springs Utility Billing Services bills only | City of Hot Springs Utility Billing Services and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of Hot Springs Utility Billing Services bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City of Hot Springs Utility Billing Services
Can I use Deferit to pay my City of Hot Springs Utility Billing Services bill? ›
Yes. Enter your City of Hot Springs Utility Billing Services bill amount in Deferit and we pay City of Hot Springs Utility Billing Services in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City of Hot Springs Utility Billing Services accept? ›
City of Hot Springs Utility Billing Services typically accepts online payments via credit card, debit card, or bank transfer. Visit hotspringsar.gov or contact their support team for the most up-to-date options.
Does City of Hot Springs Utility Billing Services offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of Hot Springs Utility Billing Services's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City of Hot Springs Utility Billing Services bill on time? ›
Contact City of Hot Springs Utility Billing Services directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026