Biller name
City of Newport News
HQ: Newport News, VA
Legal name
City of Newport News
Website
Deferit is unaffiliated with City of Newport News
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How to pay Payment methods Support FAQ Split into installments
City of Newport News Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | (757) 926-1000 |
| Emergency / Outage | (757) 234-4800 |
| TTY | 711 |
Retrieved July 2026 · Source: nnva.gov/waterworks · current departmental phone numbers and hours of operation.
About City of Newport News
Newport News is an independent city in southeastern Virginia and the fifth-most populous city in the state, with a 2020 population of 186,247. As an independent city, it provides municipal services at both the county and city levels, including courts, social services, law enforcement, parks and recreation.
City of Newport News bills commonly include water consumption, sewer services, stormwater fees, and solid waste collection charges. Deferit is unaffiliated with City of Newport News.
How to Pay Your City of Newport News Bill
- Online: Pay online at myservices.nnww.nnva.gov using bank account or card.
- Phone: Call (757) 926-1000 to pay by phone.
- Mail: Send payment by mail to the Waterworks office at 700 Town Center Drive, Newport News, VA 23606.
- Auto-Pay: Set up automatic bank account deductions through the online portal at myservices.nnww.nnva.gov.
- In-Person: Pay in person at 700 Town Center Drive, Newport News, VA 23606, Monday-Friday 8 AM-5 PM.
- App: Pay using the Newport News Waterworks mobile application for iOS or Android.
- Budget Billing: Enroll in Budget Billing to spread water costs evenly across billing periods.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved July 2026 · Source: nnva.gov/151.
Need to split your City of Newport News bill into installments?
Retrieved July 2026 · Source: nnva.gov.
| City of Newport News payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of Newport News's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of Newport News offers payment arrangements, limits are set by City of Newport News based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of Newport News at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of Newport News's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of Newport News and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of Newport News bills only | City of Newport News and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of Newport News bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City of Newport News
Can I use Deferit to pay my City of Newport News bill? ›
Yes. Enter your City of Newport News bill amount in Deferit and we pay City of Newport News in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City of Newport News accept? ›
City of Newport News typically accepts online payments via credit card, debit card, or bank transfer. Visit nnva.gov or contact their support team for the most up-to-date options.
Does City of Newport News offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of Newport News's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City of Newport News bill on time? ›
Contact City of Newport News directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026