Biller name
City of Niles Utilities Department
HQ: Niles, MI
Legal name
City of Niles
Website
Deferit is unaffiliated with City of Niles Utilities Department
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How to pay Payment methods Support FAQ Split into installments
City of Niles Utilities Department Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | (269) 683-4700 ext. 8004 |
| Billing | (269) 683-4700 ext. 8003 |
| Emergency / Outage | (269) 683-6161 |
Retrieved July 2026 · Source: nilesmi.org/departments_and_divisions/utilities_department/index.php · current departmental phone numbers and hours of operation.
About City of Niles Utilities Department
The City of Niles Utilities Department provides water and utility billing services to residents of Niles, Michigan, a city in Berrien County in the southwestern part of the state. The department is based at Niles City Hall and offers an online customer portal, automated phone payment system, and in-person payment options including a first-floor lobby, drive-thru, and after-hours drop box.
Deferit is unaffiliated with City of Niles Utilities Department.
How to Pay Your City of Niles Utilities Department Bill
- Online: Make a one-time payment with no registration at ipn4.paymentus.com/rotp/nile?pt=UB, or register for the customer portal at ipn4.paymentus.com/cp/nile. Electronic payments carry a $3.95 flat fee per transaction up to $500.
- Phone: Pay by phone using the automated IVR system at 1-833-735-2049.
- In-Person: Pay in the first-floor lobby or drive-thru at Niles City Hall, 333 N 2nd St, Niles, MI 49120, during office hours.
- Drop Box: Use the drop box on the building's east side for after-hours payments (cash, check, or money order; do not deposit cash).
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved July 2026 · Source: nilesmi.org/departments_and_divisions/utilities_department/make_a_payment_turn_utilities_on_or_off.php.
Need to split your City of Niles Utilities Department bill into installments?
Retrieved July 2026 · Source: nilesmi.org.
| City of Niles Utilities Department payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of Niles Utilities Department's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of Niles Utilities Department offers payment arrangements, limits are set by City of Niles Utilities Department based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of Niles Utilities Department at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of Niles Utilities Department's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of Niles Utilities Department and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of Niles Utilities Department bills only | City of Niles Utilities Department and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of Niles Utilities Department bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City of Niles Utilities Department
Can I use Deferit to pay my City of Niles Utilities Department bill? ›
Yes. Enter your City of Niles Utilities Department bill amount in Deferit and we pay City of Niles Utilities Department in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City of Niles Utilities Department accept? ›
City of Niles Utilities Department typically accepts online payments via credit card, debit card, or bank transfer. Visit nilesmi.org or contact their support team for the most up-to-date options.
Does City of Niles Utilities Department offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of Niles Utilities Department's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City of Niles Utilities Department bill on time? ›
Contact City of Niles Utilities Department directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026