Biller name
City of Norcross
HQ: Norcross, GA
Legal name
City of Norcross, Georgia
Website
Deferit is unaffiliated with City of Norcross
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Financing Option
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How to pay Support FAQ Split into installments
City of Norcross Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service / Billing Main | (770) 448-2122 |
| Pay by Phone | 844-598-3636 |
Retrieved July 2026 · Source: norcrossga.net/179/Utility-Billing ·norcrossga.net/2114/Utilities · current departmental phone numbers and hours of operation.
About City of Norcross
The city operates Norcross Power, a municipal electric utility established in 1973 as a member of the Municipal Electric Authority of Georgia (MEAG), providing electricity to approximately 5,000 customers across roughly 84 miles of electric lines.
City of Norcross bills commonly include electricity usage charges, demand fees, fuel cost adjustments, meter service fees, and smart meter surcharges. Deferit is unaffiliated with City of Norcross.
How to Pay Your City of Norcross Bill
- Online: Visit https://www.norcrossga.net/179/Utility-Billing to pay with credit card or e-check; 3% convenience fee applies (minimum $2.50).
- Phone: Call 1-844-598-3636 (toll-free) for automated payments with a 3% convenience fee (minimum $2.50).
- In-Person: Pay at City Hall, Monday-Friday 8am-5pm, with cash, check, or credit cards.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Need to split your City of Norcross bill into installments?
Retrieved July 2026 · Source: norcrossga.net.
| City of Norcross payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of Norcross's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of Norcross offers payment arrangements, limits are set by City of Norcross based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of Norcross at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of Norcross's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of Norcross and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of Norcross bills only | City of Norcross and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of Norcross bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City of Norcross
Can I use Deferit to pay my City of Norcross bill? ›
Yes. Enter your City of Norcross bill amount in Deferit and we pay City of Norcross in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City of Norcross accept? ›
City of Norcross typically accepts online payments via credit card, debit card, or bank transfer. Visit norcrossga.net or contact their support team for the most up-to-date options.
Does City of Norcross offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of Norcross's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City of Norcross bill on time? ›
Contact City of Norcross directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026