Biller name
City of Phenix City
HQ: Phenix City, AL
Legal name
City of Phenix City
Website
Deferit is unaffiliated with City of Phenix City
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Financing Option
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How to pay Payment methods Support FAQ Split into installments
City of Phenix City Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service / Billing Main | (334) 448-2880 |
| Emergency / Outage | (334) 448-2880 Ext. 2 |
Retrieved June 2026 · Source: phenixcityal.gov/government/city-departments · current departmental phone numbers and hours of operation.
About City of Phenix City
Phenix City is a city located in Lee and Russell counties in Alabama, serving as the county seat of Russell County. The city operates under a mayor-council government structure and serves a population of 38,816 as of 2020.
City of Phenix City bills commonly include water consumption charges and a base customer service charge. Deferit is unaffiliated with City of Phenix City.
How to Pay Your City of Phenix City Bill
- Online: Pay at phenixcityal.gov/bill-pay with a $2.15 convenience fee for credit/debit card or eCheck.
- Phone: Call (334) 448-2880 Option 1 for 24/7 automated payment with a $2.15 convenience fee.
- Mail: Mail payments to P.O. Box 760, Phenix City, AL 36868.
- In-Person: Visit utilities lobby at 1119 Broad St. (Mon-Fri 8am-5pm), drive-thru at Municipal Building (Mon-Fri 8am-5pm), payment kiosk 24/7, or night drop box 24/7.
- Auto-Pay: Enroll in automatic Bank Draft at phenixcityal.gov/bill-pay with no fee; requires form and voided check.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: phenixcityal.gov/bill-pay.
Need to split your City of Phenix City bill into installments?
Retrieved June 2026 · Source: phenixcityal.gov.
| City of Phenix City payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of Phenix City's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of Phenix City offers payment arrangements, limits are set by City of Phenix City based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of Phenix City at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of Phenix City's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of Phenix City and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of Phenix City bills only | City of Phenix City and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of Phenix City bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City of Phenix City
Can I use Deferit to pay my City of Phenix City bill? ›
Yes. Enter your City of Phenix City bill amount in Deferit and we pay City of Phenix City in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City of Phenix City accept? ›
City of Phenix City typically accepts online payments via credit card, debit card, or bank transfer. Visit phenixcityal.gov or contact their support team for the most up-to-date options.
Does City of Phenix City offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of Phenix City's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City of Phenix City bill on time? ›
Contact City of Phenix City directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026