Home Pay City of Philadelphia Department of Revenue Water Revenue Bureau

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City of Philadelphia Department of Revenue Water Revenue Bureau

HQ: Philadelphia, PA


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City of Philadelphia Department of Revenue Water Revenue Bureau

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Deferit is unaffiliated with City of Philadelphia Department of Revenue Water Revenue Bureau

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City of Philadelphia Department of Revenue Water Revenue Bureau Account & Billing Support

DepartmentNumber / Channel
Customer Service Main215-685-6300
Pay by Phone877-309-3709

Retrieved June 2026 · Source: phila.gov/departments/department-of-revenue/about/contact-us · current departmental phone numbers and hours of operation.

About City of Philadelphia Department of Revenue Water Revenue Bureau

The Water Revenue Bureau is part of the City of Philadelphia's Department of Revenue and provides all billing and collection functions for water and sewer charges. The bureau's primary mission is to ensure that the Philadelphia Water Department has the financial resources needed to provide reliable, high-quality water to Philadelphia residents, businesses, and communities.

City of Philadelphia Department of Revenue Water Revenue Bureau bills commonly include water service charges, sewer service charges, meter installation fees, meter maintenance costs, and water service reconnection fees. Deferit is unaffiliated with City of Philadelphia Department of Revenue Water Revenue Bureau.

How to Pay Your City of Philadelphia Department of Revenue Water Revenue Bureau Bill

  1. Online: Pay at https://secure8.i-doxs.net/CityOfPhiladelphiaWRB/SignIn.aspx — free for auto bank pay and eCheck; $2.95 debit/credit (residential), $15.95 (commercial). Requires 9-digit Water Access Code and ZIP code.
  2. Phone: eCheck payments (free) at (215) 685-6300 Monday-Friday 8am-5pm. Also call (877) 309-3709 for debit/credit card payments via interactive voice system.
  3. Mail: Mail check or money order payable to Water Revenue Bureau, P.O. Box 41496, Philadelphia, PA 19101-1496.
  4. In-Person: Three payment centers: Municipal Services Building (1401 JFK Blvd., Concourse Level) accepts cash/debit/credit; Northeast (7522 Castor Ave.) and North (2761 N 22nd St.) accept debit/credit only. Mon-Fri 8:30am-5pm. Debit: $3.45 fee; Credit: 2.10% or $1.50 minimum.
  5. Auto-Pay: Set up automatic monthly payments via MyPhillyWaterBill portal at https://secure8.i-doxs.net/CityOfPhiladelphiaWRB/SignIn.aspx — free for auto bank payments.
  6. With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →

Payment Methods & Addresses

Online Pay online at secure8.i-doxs.net Free for auto bank pay and eCheck; $2.95 debit/credit (residential), $15.95 (commercial). Requires 9-digit Water Access Code and ZIP code.
Phone (215) 685-6300 Free eCheck payments only. Monday-Friday 8am-5pm. Requires bank routing and account numbers.
Phone (877) 309-3709 Interactive voice system for debit/credit cards only.
Mail Water Revenue Bureau, P.O. Box 41496, Philadelphia, PA 19101-1496 Check or money order payable to Water Revenue Bureau; For checks and money orders
In person 1401 JFK Blvd., Concourse Level, Philadelphia, PA Monday-Friday 8:30am-5pm. Accepts cash, debit, credit. Debit: $3.45 fee; Credit: 2.10% or $1.50 minimum.
In person 7522 Castor Ave., Philadelphia, PA No cash accepted. Debit: $3.45 fee; Credit: 2.10% or $1.50 minimum.
In person 2761 N 22nd St., Philadelphia, PA No cash accepted. Debit: $3.45 fee; Credit: 2.10% or $1.50 minimum.
AutoPay Set up automatic payments Monthly recurring payments via MyPhillyWaterBill portal. Free for auto bank payments.

Retrieved June 2026 · Source: phila.gov/services/water-gas-utilities/pay-or-dispute-a-water-bill/pay-a-water-bill.

Need to split your City of Philadelphia Department of Revenue Water Revenue Bureau bill into installments?

Retrieved June 2026 · Source: phila.gov/departments/department-of-revenue/our-services/water-revenue.

City of Philadelphia Department of Revenue Water Revenue Bureau payment arrangementDeferit
How to accessCheck City of Philadelphia Department of Revenue Water Revenue Bureau's online account, payment portal, or customer support team for available payment arrangement options.Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app.
Maximum splitIf City of Philadelphia Department of Revenue Water Revenue Bureau offers payment arrangements, limits are set by City of Philadelphia Department of Revenue Water Revenue Bureau based on your account status. We couldn't verify a published maximum split.4 installments, once every two weeks, up to your Deferit balance
Eligibility & approvalDecided by City of Philadelphia Department of Revenue Water Revenue Bureau at request time based on account statusMonthly Deferit membership, no lock-ins. Cancel anytime.
Fees & interestFees and interest were not published in the sources reviewed. Check City of Philadelphia Department of Revenue Water Revenue Bureau's payment portal or support team before setting up an arrangement.Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.*
If you miss a paymentMissed-payment consequences are set by City of Philadelphia Department of Revenue Water Revenue Bureau and may include late fees, service interruption, or collection activity depending on your account.You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.*
Works forCity of Philadelphia Department of Revenue Water Revenue Bureau bills onlyCity of Philadelphia Department of Revenue Water Revenue Bureau and most other US household bills
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*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.

Pay your City of Philadelphia Department of Revenue Water Revenue Bureau bill with Deferit

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Common Questions About City of Philadelphia Department of Revenue Water Revenue Bureau

Can I use Deferit to pay my City of Philadelphia Department of Revenue Water Revenue Bureau bill?

Yes. Enter your City of Philadelphia Department of Revenue Water Revenue Bureau bill amount in Deferit and we pay City of Philadelphia Department of Revenue Water Revenue Bureau in full right away. You repay us in 4 bi-weekly installments.

What payment methods does City of Philadelphia Department of Revenue Water Revenue Bureau accept?

City of Philadelphia Department of Revenue Water Revenue Bureau typically accepts online payments via credit card, debit card, or bank transfer. Visit phila.gov or contact their support team for the most up-to-date options.

Does City of Philadelphia Department of Revenue Water Revenue Bureau offer autopay?

Most billers offer automatic payment to help avoid late fees. Visit City of Philadelphia Department of Revenue Water Revenue Bureau's website or app to check whether autopay is available and how to enroll.

What do I do if I can't pay my City of Philadelphia Department of Revenue Water Revenue Bureau bill on time?

Contact City of Philadelphia Department of Revenue Water Revenue Bureau directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.

Updated: June 2026

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