Biller name
Water Revenue Bureau
HQ: Philadelphia, PA
Legal name
City of Philadelphia - Water Revenue Bureau
Website
Deferit is unaffiliated with Water Revenue Bureau
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How to pay Payment methods Support FAQ Split into installments
Water Revenue Bureau Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service / Billing Main | (215) 685-6300 |
| Pay by Phone | (877) 309-3709 |
Retrieved June 2026 · Source: phila.gov/departments/department-of-revenue/about/contact-us ·water.phila.gov/contact · current departmental phone numbers and hours of operation.
About Water Revenue Bureau
The Water Revenue Bureau is a division of the Philadelphia Department of Revenue responsible for all billing and collection functions for water and sewer charges. Services provided include bill payment processing, new customer account setup, and water shutoff management and restoration. It ensures the Philadelphia Water Department receives necessary financial resources to deliver water services throughout the city.
Water Revenue Bureau bills commonly include water consumption charges, sewer charges, stormwater charges, and service charges. Deferit is unaffiliated with Water Revenue Bureau.
How to Pay Your Water Revenue Bureau Bill
- Online: Pay online at https://www.phila.gov/services/water-gas-utilities/pay-or-dispute-a-water-bill/pay-a-water-bill/ using bank account, credit card, or eCheck.
- Phone: Call (215) 685-6300 to pay with eCheck from bank account.
- Phone: Call (877) 309-3709 to pay with credit or debit card; processing fees apply.
- Mail: Mail check or money order to Water Revenue Bureau, P.O. Box 41496, Philadelphia, PA 19101-1496.
- In-Person: Pay at three locations (Center City: 1401 JFK Blvd. Concourse Level, Northeast: 7522 Castor Ave., North Philadelphia: 2761 N 22nd St.); hours Monday-Friday 8:30 a.m.-5 p.m.; cash accepted only at Center City.
- Auto-Pay: Set up automatic monthly payments through https://www.phila.gov/services/water-gas-utilities/pay-or-dispute-a-water-bill/pay-a-water-bill/; free automatic bank account withdrawals.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: water.phila.gov/faq ·phila.gov/services/water-gas-utilities/pay-or-dispute-a-water-bill/pay-a-water-bill ·water.phila.gov/contact.
Need to split your Water Revenue Bureau bill into installments?
Retrieved June 2026 · Source: phila.gov.
| Water Revenue Bureau payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Water Revenue Bureau's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Water Revenue Bureau offers payment arrangements, limits are set by Water Revenue Bureau based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Water Revenue Bureau at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Water Revenue Bureau's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Water Revenue Bureau and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Water Revenue Bureau bills only | Water Revenue Bureau and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Water Revenue Bureau bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Water Revenue Bureau
Can I use Deferit to pay my Water Revenue Bureau bill? ›
Yes. Enter your Water Revenue Bureau bill amount in Deferit and we pay Water Revenue Bureau in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Water Revenue Bureau accept? ›
Water Revenue Bureau typically accepts online payments via credit card, debit card, or bank transfer. Visit phila.gov or contact their support team for the most up-to-date options.
Does Water Revenue Bureau offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Water Revenue Bureau's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Water Revenue Bureau bill on time? ›
Contact Water Revenue Bureau directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026