Biller name
City of Raleigh NC
HQ: Raleigh, NC
Legal name
City of Raleigh NC
Website
Deferit is unaffiliated with City of Raleigh NC
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Financing Option
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How to pay Payment methods Support FAQ Split into installments
City of Raleigh NC Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 919-996-3245 |
| Customer Service (toll-free) | 888-905-3169 |
| TTY | 919-996-3107 |
Retrieved June 2026 · Source: raleighnc.gov/ask-raleigh-fix-report-request/services/frequently-called-numbers · current departmental phone numbers and hours of operation.
About City of Raleigh NC
The City of Raleigh operates under a council-manager form of government overseen by the Raleigh City Council. The city provides essential public services to residents including water and sewer utilities, parks and recreation programs, public safety through police and emergency services, and various permit and licensing services.
City of Raleigh NC bills commonly include water and sewer charges, parking fees, and license payments. Deferit is unaffiliated with City of Raleigh NC.
How to Pay Your City of Raleigh NC Bill
- Online: Pay online at Raleigh Water Self-Service portal at https://rwss.raleighnc.gov (new account creation required)
- Phone: Call 888-905-3169 during business hours for payment; emergency line 919-996-3245
- In-Person: Pay in person at Raleigh Water Customer Care office, 222 W. Hargett Street, Raleigh, NC 27601
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: raleighnc.gov/water.
Need to split your City of Raleigh NC bill into installments?
Retrieved June 2026 · Source: raleighnc.gov.
| City of Raleigh NC payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of Raleigh NC's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of Raleigh NC offers payment arrangements, limits are set by City of Raleigh NC based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of Raleigh NC at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of Raleigh NC's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of Raleigh NC and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of Raleigh NC bills only | City of Raleigh NC and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of Raleigh NC bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City of Raleigh NC
Can I use Deferit to pay my City of Raleigh NC bill? ›
Yes. Enter your City of Raleigh NC bill amount in Deferit and we pay City of Raleigh NC in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City of Raleigh NC accept? ›
City of Raleigh NC typically accepts online payments via credit card, debit card, or bank transfer. Visit raleighnc.gov or contact their support team for the most up-to-date options.
Does City of Raleigh NC offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of Raleigh NC's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City of Raleigh NC bill on time? ›
Contact City of Raleigh NC directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026