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Biller name

City of Salem

HQ: Salem, VA


Legal name

City of Salem, VA

Website

Deferit is unaffiliated with City of Salem

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How to pay Payment methods Support FAQ Split into installments

City of Salem Account & Billing Support

DepartmentNumber / Channel
Customer Service Main(540) 375-3026
Water & Sewer(540) 375-3029
Electric(540) 375-3030
Pay by Phone833-401-7647

Retrieved July 2026 · Source: salemva.gov/directory.aspx ·salemva.gov/439/Water-Sewer ·salemva.gov/222/Utility-Billing ·salemva.gov/479/Utilities-Services · current departmental phone numbers and hours of operation.

About City of Salem

City of Salem is an independent city in Virginia that was established in 1802 and became an independent city on December 31, 1967. The city operates water distribution, electric service, and sewerage systems, serving a population of 25,346 residents according to the 2020 census.

City of Salem bills commonly include water consumption charges, sewer service fees, electric usage charges, and garbage collection fees. Deferit is unaffiliated with City of Salem.

How to Pay Your City of Salem Bill

  1. Online: Pay online at https://epayments.salemva.gov/eSuite.Utilities through City of Salem's utility portal.
  2. Phone: Call 1-833-401-7647 (toll-free) to pay by phone or (540) 375-3021 for Utility Collections.
  3. Mail: Mail payment to P.O. Box 869, Salem, VA 24153.
  4. Auto-Pay: Set up automatic bank draft payments through the online utility portal.
  5. With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →

Payment Methods & Addresses

Payment mailing address P.O. Box 869, Salem, VA 24153
Phone 540-375-3021
Mail P.O. Box 869

Retrieved July 2026 · Source: salemva.gov/628/Payment ·salemva.gov/directory.aspx.

Need to split your City of Salem bill into installments?

Retrieved July 2026 · Source: salemva.gov.

City of Salem payment arrangementDeferit
How to accessCheck City of Salem's online account, payment portal, or customer support team for available payment arrangement options.Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app.
Maximum splitIf City of Salem offers payment arrangements, limits are set by City of Salem based on your account status. We couldn't verify a published maximum split.4 installments, once every two weeks, up to your Deferit balance
Eligibility & approvalDecided by City of Salem at request time based on account statusMonthly Deferit membership, no lock-ins. Cancel anytime.
Fees & interestFees and interest were not published in the sources reviewed. Check City of Salem's payment portal or support team before setting up an arrangement.Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.*
If you miss a paymentMissed-payment consequences are set by City of Salem and may include late fees, service interruption, or collection activity depending on your account.You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.*
Works forCity of Salem bills onlyCity of Salem and most other US household bills
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*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.

Pay your City of Salem bill with Deferit

Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.

Common Questions About City of Salem

Can I use Deferit to pay my City of Salem bill?

Yes. Enter your City of Salem bill amount in Deferit and we pay City of Salem in full right away. You repay us in 4 bi-weekly installments.

What payment methods does City of Salem accept?

City of Salem typically accepts online payments via credit card, debit card, or bank transfer. Visit salemva.gov or contact their support team for the most up-to-date options.

Does City of Salem offer autopay?

Most billers offer automatic payment to help avoid late fees. Visit City of Salem's website or app to check whether autopay is available and how to enroll.

What do I do if I can't pay my City of Salem bill on time?

Contact City of Salem directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.

Updated: July 2026

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