Biller name
City of Virginia Beach Public Utilities
HQ: Virginia Beach, Virginia
Legal name
Department of Public Utilities, City of Virginia Beach
Website
Deferit is unaffiliated with City of Virginia Beach Public Utilities
Pay your City of Virginia Beach Public Utilities bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Support FAQ Split into installments
City of Virginia Beach Public Utilities Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | (757) 385-4631 |
| Emergency / Outage | (757) 385-4171 |
| TTY | 711 |
Retrieved June 2026 · Source: pu.virginiabeach.gov/customer-service · current departmental phone numbers and hours of operation.
About City of Virginia Beach Public Utilities
Deferit is unaffiliated with City of Virginia Beach Public Utilities.
How to Pay Your City of Virginia Beach Public Utilities Bill
- Online: Pay through the Payment Portal at https://pu.virginiabeach.gov/ available 24/7.
- Phone: Call (757) 385-4631 to pay your bill (Monday-Friday, 8 a.m. to 5 p.m.).
- In-Person: Visit 2403 Courthouse Drive, Virginia Beach, VA for in-person payments (Monday-Friday, 8 a.m. to 5 p.m.).
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Need to split your City of Virginia Beach Public Utilities bill into installments?
Retrieved June 2026 · Source: pu.virginiabeach.gov.
| City of Virginia Beach Public Utilities payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of Virginia Beach Public Utilities's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of Virginia Beach Public Utilities offers payment arrangements, limits are set by City of Virginia Beach Public Utilities based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of Virginia Beach Public Utilities at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of Virginia Beach Public Utilities's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of Virginia Beach Public Utilities and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of Virginia Beach Public Utilities bills only | City of Virginia Beach Public Utilities and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of Virginia Beach Public Utilities bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City of Virginia Beach Public Utilities
Can I use Deferit to pay my City of Virginia Beach Public Utilities bill? ›
Yes. Enter your City of Virginia Beach Public Utilities bill amount in Deferit and we pay City of Virginia Beach Public Utilities in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City of Virginia Beach Public Utilities accept? ›
City of Virginia Beach Public Utilities typically accepts online payments via credit card, debit card, or bank transfer. Visit pu.virginiabeach.gov or contact their support team for the most up-to-date options.
Does City of Virginia Beach Public Utilities offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of Virginia Beach Public Utilities's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City of Virginia Beach Public Utilities bill on time? ›
Contact City of Virginia Beach Public Utilities directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026