Biller name
City of West Palm Beach
HQ: West Palm Beach, FL
Legal name
City of West Palm Beach
Website
Deferit is unaffiliated with City of West Palm Beach
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How to pay Payment methods Support FAQ Split into installments
City of West Palm Beach Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | (561) 822-2222 |
| Utilities Customer Service / Billing | (561) 822-1300 |
| Utilities Emergency | (561) 822-2210 |
| TTY | 800-955-8771 |
Retrieved June 2026 · Source: wpb.org/Our-City/Contacts ·wpb.org/Departments/Public-Utilities/Billing-Payments · current departmental phone numbers and hours of operation.
About City of West Palm Beach
West Palm Beach is a city in and the county seat of Palm Beach County, Florida. It is the largest city in Palm Beach County, and at the time of the 2020 census, its population was 117,415. The city supplies water and sewer utilities to residents within city limits. The Department of Public Utilities maintains a series of over 500 miles of underground sanitary sewer pipes that carry wastewater from homes and businesses to treatment facilities. The city provides potable water.
City of West Palm Beach bills commonly include water consumption charges, sewer service fees, stormwater fees, and reclaimed water charges. Deferit is unaffiliated with City of West Palm Beach.
How to Pay Your City of West Palm Beach Bill
- Online: Visit https://www.wpb.org/ to pay online.
- Phone: Call (561) 822-1300 to pay by phone with Utilities Customer Service.
- Mail: Mail payments to P.O. Box 30000, Tampa, FL 33630-3000 (lockbox address).
- In-Person: Pay in person at City Hall, 401 Clematis Street, West Palm Beach, FL 33401.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: wpb.org/departments/public-utilities/billing-payments ·wpb.org/residents/online-payments.
Need to split your City of West Palm Beach bill into installments?
Retrieved June 2026 · Source: wpb.org.
| City of West Palm Beach payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of West Palm Beach's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of West Palm Beach offers payment arrangements, limits are set by City of West Palm Beach based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of West Palm Beach at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of West Palm Beach's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of West Palm Beach and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of West Palm Beach bills only | City of West Palm Beach and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of West Palm Beach bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City of West Palm Beach
Can I use Deferit to pay my City of West Palm Beach bill? ›
Yes. Enter your City of West Palm Beach bill amount in Deferit and we pay City of West Palm Beach in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City of West Palm Beach accept? ›
City of West Palm Beach typically accepts online payments via credit card, debit card, or bank transfer. Visit wpb.org or contact their support team for the most up-to-date options.
Does City of West Palm Beach offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of West Palm Beach's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City of West Palm Beach bill on time? ›
Contact City of West Palm Beach directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026