Biller name
City of Winston-Salem, NC
HQ: Winston-Salem, NC
Legal name
City of Winston-Salem
Website
Deferit is unaffiliated with City of Winston-Salem, NC
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How to pay Payment methods Support FAQ Split into installments
City of Winston-Salem, NC Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | (336) 727-8000 or 311 |
| Emergency / Outage | (336) 727-8000 or 311 |
| TTY | 711 |
Retrieved June 2026 · Source: cityofws.org/156/Utilities ·cityofws.org/1679/Contact-Us ·cityofws.org/1239/Overflows-Ruptures-Leaks ·cityofws.org/172/CityLink · current departmental phone numbers and hours of operation.
About City of Winston-Salem, NC
The City of Winston-Salem is a municipal government providing essential services to residents and businesses. The city manages water, sewer, and solid waste utilities.
City of Winston-Salem, NC bills commonly include water, stormwater, sewer, garbage and recycling collection, business licenses, fire permits, and recreation facility charges. Deferit is unaffiliated with City of Winston-Salem, NC.
How to Pay Your City of Winston-Salem, NC Bill
- Online: Pay online at https://www.cityofws.org/1127/Water-Bill-Payment-Options using PaymentUS; accepts credit card or electronic check.
- Phone: Call (336) 727-8000 or 311 to pay by phone using Visa, Mastercard, or Discover.
- Mail: Mail check or money order to City of Winston-Salem, Revenue Collections, PO Box 2756, Winston-Salem, NC 27102-2756.
- In-Person: Pay in person at Bryce A. Stuart Municipal Building, 100 East First Street, Suite 121, Winston-Salem, NC 27101 (Monday-Friday 8am-5pm) or 24-hour drop box at Church Street door.
- Auto-Pay: Enroll for recurring automated payments at https://www.cityofws.org/1127/Water-Bill-Payment-Options through PaymentUS.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: cityofws.org/1127/Water-Bill-Payment-Options ·cityofws.org/pay.
Need to split your City of Winston-Salem, NC bill into installments?
Retrieved June 2026 · Source: cityofws.org.
| City of Winston-Salem, NC payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of Winston-Salem, NC's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of Winston-Salem, NC offers payment arrangements, limits are set by City of Winston-Salem, NC based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of Winston-Salem, NC at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of Winston-Salem, NC's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of Winston-Salem, NC and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of Winston-Salem, NC bills only | City of Winston-Salem, NC and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of Winston-Salem, NC bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City of Winston-Salem, NC
Can I use Deferit to pay my City of Winston-Salem, NC bill? ›
Yes. Enter your City of Winston-Salem, NC bill amount in Deferit and we pay City of Winston-Salem, NC in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City of Winston-Salem, NC accept? ›
City of Winston-Salem, NC typically accepts online payments via credit card, debit card, or bank transfer. Visit cityofws.org or contact their support team for the most up-to-date options.
Does City of Winston-Salem, NC offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of Winston-Salem, NC's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City of Winston-Salem, NC bill on time? ›
Contact City of Winston-Salem, NC directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026