Home Pay Cleveland Public Power

Biller name

Cleveland Public Power

HQ: Cleveland, OH


Legal name

Division of Cleveland Public Power

Website

Deferit is unaffiliated with Cleveland Public Power

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How to pay Payment methods Support FAQ Split into installments

Cleveland Public Power Account & Billing Support

DepartmentNumber / Channel
Customer Service Main216-664-4600
Emergency / Outage216-664-3156
General Inquiries216-664-3922

Retrieved June 2026 · Source: cpp.org/contact · current departmental phone numbers and hours of operation.

About Cleveland Public Power

Cleveland Public Power is a publicly owned electricity generation and distribution company based in Cleveland, Ohio. The utility supplies electricity to various municipal services, including streetlights and city buildings. CPP operates to establish competitive pricing and prevent monopolistic practices by private utilities.

Cleveland Public Power bills commonly include charges for electricity usage, delivery and distribution charges, and applicable taxes and fees. Deferit is unaffiliated with Cleveland Public Power.

How to Pay Your Cleveland Public Power Bill

  1. Online: Register and pay through the secure portal at https://secure8.i-doxs.net/cpp
  2. Phone: Call 216-420-8000 to pay with credit or debit card
  3. Mail: Send check or money order to PO Box 94560, Cleveland, OH 44101-4560
  4. In-Person: Visit Customer Care Center at 1201 Lakeside Avenue, Cleveland, OH 44114, Monday-Friday 7:30 AM - 5:30 PM
  5. Auto-Pay: Set up Budget Billing automatic payment program through your account profile at https://secure8.i-doxs.net/cpp
  6. With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →

Payment Methods & Addresses

Payment mailing address PO Box 94560, Cleveland, OH 44101-4560 For mailing checks or money orders. Allow up to 5 business days for processing.
Online Pay online through MyAccount portal i-doxs secure portal, no additional fees
Mail PO Box 94560, Cleveland, OH 44101-4560
In person 1201 Lakeside Avenue, Cleveland, OH 44114

Retrieved June 2026 · Source: cpp.org/payment-options ·cpp.org.

Need to split your Cleveland Public Power bill into installments?

Retrieved June 2026 · Source: cpp.org.

Cleveland Public Power payment arrangementDeferit
How to accessCheck Cleveland Public Power's online account, payment portal, or customer support team for available payment arrangement options.Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app.
Maximum splitIf Cleveland Public Power offers payment arrangements, limits are set by Cleveland Public Power based on your account status. We couldn't verify a published maximum split.4 installments, once every two weeks, up to your Deferit balance
Eligibility & approvalDecided by Cleveland Public Power at request time based on account statusMonthly Deferit membership, no lock-ins. Cancel anytime.
Fees & interestFees and interest were not published in the sources reviewed. Check Cleveland Public Power's payment portal or support team before setting up an arrangement.Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.*
If you miss a paymentMissed-payment consequences are set by Cleveland Public Power and may include late fees, service interruption, or collection activity depending on your account.You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.*
Works forCleveland Public Power bills onlyCleveland Public Power and most other US household bills
Learn more →

*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.

Pay your Cleveland Public Power bill with Deferit

Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.

Common Questions About Cleveland Public Power

Can I use Deferit to pay my Cleveland Public Power bill?

Yes. Enter your Cleveland Public Power bill amount in Deferit and we pay Cleveland Public Power in full right away. You repay us in 4 bi-weekly installments.

What payment methods does Cleveland Public Power accept?

Cleveland Public Power typically accepts online payments via credit card, debit card, or bank transfer. Visit cpp.org or contact their support team for the most up-to-date options.

Does Cleveland Public Power offer autopay?

Most billers offer automatic payment to help avoid late fees. Visit Cleveland Public Power's website or app to check whether autopay is available and how to enroll.

What do I do if I can't pay my Cleveland Public Power bill on time?

Contact Cleveland Public Power directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.

Updated: June 2026

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