Home Pay Crossroads Utility Services

Biller name

Crossroads Utility Services

HQ: Round Rock, TX


Legal name

Crossroads Utility Services

Website

Deferit is unaffiliated with Crossroads Utility Services

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Crossroads Utility Services Account & Billing Support

DepartmentNumber / Channel
Customer Service Main(512) 246-1400

Retrieved June 2026 · Source: crossroadsus.com/contact ·crossroadsus.com ·crossroadsus.com/pay-my-bill · current departmental phone numbers and hours of operation.

About Crossroads Utility Services

Crossroads Utility Services is a water and wastewater management company that serves utility districts, headquartered in Round Rock, Texas. The company was established on February 18, 2009, and operates in Williamson, Travis, Hays, Bastrop, and Caldwell counties.

Crossroads Utility Services bills commonly include water usage charges, wastewater/sewer fees, stormwater drainage fees, and account or service fees. Deferit is unaffiliated with Crossroads Utility Services.

How to Pay Your Crossroads Utility Services Bill

  1. Online: Pay online 24/7 at crossroadsus.com/pay-my-bill with a credit card or checking account; payments post the next business day.
  2. Phone: Call 512-246-1400 to pay by phone with a major credit or debit card (American Express not accepted).
  3. Mail: Mail a check or money order with your 15-digit account number to PO Box 8009, Round Rock, TX 78683-8009.
  4. In-Person: Pay at the district office, 2601 Forest Creek Drive, Round Rock, TX 78665, Monday-Friday 8am-5pm, with cash, check, money order, cashier's check, or major credit card.
  5. Auto-Pay: Set up automatic bank draft by mailing or dropping off a voided check with your bill stub, or call 512-246-1400 for enrollment and fee details.
  6. With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →

Payment Methods & Addresses

Payment mailing address (lockbox) Crossroads Utility Services, PO Box 8009, Round Rock, TX 78683-8009 Include your complete 15-digit account number on the check/money order; same address used for bank bill-pay services (allow 7-10 business days)
Online Pay online at Crossroads Utility Services customer portal Available 24/7 with credit card or checking account; payments post next business day
Phone 512-246-1400 Major credit/debit cards accepted (American Express not accepted); can also arrange automatic monthly payments
Mail PO Box 8009, Round Rock, TX 78683-8009 Send check or money order; include your 15-digit account number
In person 2601 Forest Creek Drive, Round Rock, TX 78665 Monday-Friday 8am-5pm; accepts cash, checks, money orders, cashier's checks, and major credit cards
Auto pay 512-246-1400 Mail or deliver a voided check with your bill stub, or call for enrollment/fee details

Retrieved June 2026 · Source: crossroadsus.com/pay-my-bill.

Need to split your Crossroads Utility Services bill into installments?

Retrieved June 2026 · Source: crossroadsus.com.

Crossroads Utility Services payment arrangementDeferit
How to accessCheck Crossroads Utility Services's online account, payment portal, or customer support team for available payment arrangement options.Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app.
Maximum splitIf Crossroads Utility Services offers payment arrangements, limits are set by Crossroads Utility Services based on your account status. We couldn't verify a published maximum split.4 installments, once every two weeks, up to your Deferit balance
Eligibility & approvalDecided by Crossroads Utility Services at request time based on account statusMonthly Deferit membership, no lock-ins. Cancel anytime.
Fees & interestFees and interest were not published in the sources reviewed. Check Crossroads Utility Services's payment portal or support team before setting up an arrangement.Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.*
If you miss a paymentMissed-payment consequences are set by Crossroads Utility Services and may include late fees, service interruption, or collection activity depending on your account.You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.*
Works forCrossroads Utility Services bills onlyCrossroads Utility Services and most other US household bills
Learn more →

*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.

Pay your Crossroads Utility Services bill with Deferit

Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.

Common Questions About Crossroads Utility Services

Can I use Deferit to pay my Crossroads Utility Services bill?

Yes. Enter your Crossroads Utility Services bill amount in Deferit and we pay Crossroads Utility Services in full right away. You repay us in 4 bi-weekly installments.

What payment methods does Crossroads Utility Services accept?

Crossroads Utility Services typically accepts online payments via credit card, debit card, or bank transfer. Visit crossroadsus.com or contact their support team for the most up-to-date options.

Does Crossroads Utility Services offer autopay?

Most billers offer automatic payment to help avoid late fees. Visit Crossroads Utility Services's website or app to check whether autopay is available and how to enroll.

What do I do if I can't pay my Crossroads Utility Services bill on time?

Contact Crossroads Utility Services directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.

Updated: June 2026

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