Biller name
Cumberland Valley Electric, Inc.
HQ: Gray, KY
Legal name
Cumberland Valley Electric, Inc.
Website
Deferit is unaffiliated with Cumberland Valley Electric, Inc.
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Financing Option
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How to pay Support Late fees FAQ Split into installments
Cumberland Valley Electric, Inc. Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 800-513-2677 |
| Emergency / Outage | 800-513-2677 |
Retrieved July 2026 · Source: cumberlandvalley.coop/contact-us · current departmental phone numbers and hours of operation.
About Cumberland Valley Electric, Inc.
Cumberland Valley Electric is an electric cooperative established in 1940 to provide electricity to rural areas of eastern Kentucky. The cooperative serves over 24,000 members across the region and maintains approximately 2,710 miles of distribution lines. In addition to electricity distribution, it offers energy efficiency programs, payment options, and educational resources to its members.
Cumberland Valley Electric, Inc. bills commonly include electricity usage charges, fuel cost adjustments, customer service charges, and taxes. Deferit is unaffiliated with Cumberland Valley Electric, Inc.
How to Pay Your Cumberland Valley Electric, Inc. Bill
- Online: Pay with Visa or MasterCard credit/debit cards or electronic checks at https://cumberlandvalley.smarthub.coop/Login.html.
- Phone: Call 1-800-513-2677 to pay 24/7 with credit/debit cards or electronic checks via automated system.
- Auto-Pay: Set up automatic monthly bank drafts or recurring card payments through SmartHub or by calling 1-800-513-2677.
- In-Person: Pay with Visa or MasterCard at the office: 6219 North U.S. Hwy. 25 East, Gray, Kentucky 40734.
- Mail: Mail checks or money orders using the provided envelope.
- App: Use the SmartHub App (available on Apple App Store and Google Play) to manage account and make payments.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Late Fees & Payment Policies
| Policy / Fee | Amount | Notes |
|---|---|---|
| Late payment fee | 5% penalty to the current balance charged on the 15th of each month | |
| Deposit | 2/12 of the average annual bill for each location |
Retrieved July 2026 · Source: cumberlandvalley.coop/frequently-asked-questions
Need to split your Cumberland Valley Electric, Inc. bill into installments?
Retrieved July 2026 · Source: cumberlandvalley.coop.
| Cumberland Valley Electric, Inc. payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Cumberland Valley Electric, Inc.'s online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Cumberland Valley Electric, Inc. offers payment arrangements, limits are set by Cumberland Valley Electric, Inc. based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Cumberland Valley Electric, Inc. at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Cumberland Valley Electric, Inc.'s payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Cumberland Valley Electric, Inc. and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Cumberland Valley Electric, Inc. bills only | Cumberland Valley Electric, Inc. and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Cumberland Valley Electric, Inc. bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Cumberland Valley Electric, Inc.
Can I use Deferit to pay my Cumberland Valley Electric, Inc. bill? ›
Yes. Enter your Cumberland Valley Electric, Inc. bill amount in Deferit and we pay Cumberland Valley Electric, Inc. in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Cumberland Valley Electric, Inc. accept? ›
Cumberland Valley Electric, Inc. typically accepts online payments via credit card, debit card, or bank transfer. Visit cumberlandvalley.coop or contact their support team for the most up-to-date options.
Does Cumberland Valley Electric, Inc. offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Cumberland Valley Electric, Inc.'s website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Cumberland Valley Electric, Inc. bill on time? ›
Contact Cumberland Valley Electric, Inc. directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026