Biller name
City Water, Light & Power
HQ: Springfield, Illinois
Legal name
City Water, Light & Power, a Department of the City of Springfield
Website
Deferit is unaffiliated with City Water, Light & Power
Pay your City Water, Light & Power bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Support FAQ Split into installments
City Water, Light & Power Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 217-789-2030 |
| Emergency / Outage | 217-789-2121 |
| TTY | 217-789-2430 |
Retrieved June 2026 · Source: cwlp.com/ContactUs.aspx ·cwlp.com/IWantTo/IWantTo_Report.aspx · current departmental phone numbers and hours of operation.
About City Water, Light & Power
City Water, Light & Power (CWLP) is the largest municipally owned utility in Illinois, serving Springfield and the surrounding metropolitan region. The utility operates two main divisions: an electric division that supplies power and a water division that provides drinking water sourced from Lake Springfield.
City Water, Light & Power bills commonly include charges for electricity usage, water service, and utility taxes. Deferit is unaffiliated with City Water, Light & Power.
How to Pay Your City Water, Light & Power Bill
- Online: Pay your bill through the myCWLP account portal at https://www.cwlp.com/myCWLP/myCWLPLogin.aspx
- Phone: Call customer service at 217-789-2030 to pay by phone.
- In-Person: Pay in person at Customer Service Office, Room 101, Municipal Center West, 300 S. 7th Street, Springfield, IL 62701.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Need to split your City Water, Light & Power bill into installments?
Retrieved June 2026 · Source: cwlp.com.
| City Water, Light & Power payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City Water, Light & Power's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City Water, Light & Power offers payment arrangements, limits are set by City Water, Light & Power based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City Water, Light & Power at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City Water, Light & Power's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City Water, Light & Power and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City Water, Light & Power bills only | City Water, Light & Power and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City Water, Light & Power bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City Water, Light & Power
Can I use Deferit to pay my City Water, Light & Power bill? ›
Yes. Enter your City Water, Light & Power bill amount in Deferit and we pay City Water, Light & Power in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City Water, Light & Power accept? ›
City Water, Light & Power typically accepts online payments via credit card, debit card, or bank transfer. Visit cwlp.com or contact their support team for the most up-to-date options.
Does City Water, Light & Power offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City Water, Light & Power's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City Water, Light & Power bill on time? ›
Contact City Water, Light & Power directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026