Biller name
City Water, Light, and Power
HQ: Springfield, IL
Legal name
City Water, Light, and Power, A Department of the City of Springfield
Website
Deferit is unaffiliated with City Water, Light, and Power
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Financing Option
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How to pay Payment methods Support FAQ Split into installments
City Water, Light, and Power Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | (217) 789-2030 |
| Emergency / Outage | (217) 789-2121 |
| Emergency / Outage | (217) 789-2323 |
| TTY | (217) 789-2430 |
Retrieved June 2026 · Source: cwlp.com/ContactUs.aspx ·cwlp.com/IWantTo/IWantTo_GetHelp.aspx · current departmental phone numbers and hours of operation.
About City Water, Light, and Power
City Water, Light, and Power (CWLP) is a municipal utility operating as a department of the City of Springfield, Illinois. It provides electric, water, and related utility services to Springfield residents and businesses, in addition to managing Lake Springfield and local parks. The utility offers conservation programs and customer service support.
City Water, Light, and Power bills commonly include electric utility charges, water consumption fees, and sewer/wastewater charges. Deferit is unaffiliated with City Water, Light, and Power.
How to Pay Your City Water, Light, and Power Bill
- Online: Pay online through myCWLP portal at https://www.cwlp.com/OnlinePayments.aspx using credit/debit card or bank account.
- Phone: Call (217) 789-2030 to pay or set up automatic payments.
- Auto-Pay: Set up CWLP AutoDebit through myCWLP portal for free automatic monthly bank account withdrawals.
- Mail: Mail checks to Cashier's Office, City Water Light and Power, Municipal Center West, 300 S 7th Street, Room 101, Springfield, IL 62757-0001.
- In-Person: Pay in person at the main office cashier window (8 a.m. to 5 p.m., Monday-Friday) or drop boxes at Illinois National Bank or Heartland Credit Union.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: cwlp.com/ServicesHome/ServicesInformation/AccountFAQs.aspx ·cwlp.com/ServicesHome/ServicesInformation/AccountServices.aspx ·cwlp.com/ContactUs.aspx ·cwlp.com/OnlinePayments.aspx.
Need to split your City Water, Light, and Power bill into installments?
Retrieved June 2026 · Source: cwlp.com.
| City Water, Light, and Power payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City Water, Light, and Power's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City Water, Light, and Power offers payment arrangements, limits are set by City Water, Light, and Power based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City Water, Light, and Power at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City Water, Light, and Power's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City Water, Light, and Power and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City Water, Light, and Power bills only | City Water, Light, and Power and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City Water, Light, and Power bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About City Water, Light, and Power
Can I use Deferit to pay my City Water, Light, and Power bill? ›
Yes. Enter your City Water, Light, and Power bill amount in Deferit and we pay City Water, Light, and Power in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City Water, Light, and Power accept? ›
City Water, Light, and Power typically accepts online payments via credit card, debit card, or bank transfer. Visit cwlp.com or contact their support team for the most up-to-date options.
Does City Water, Light, and Power offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City Water, Light, and Power's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City Water, Light, and Power bill on time? ›
Contact City Water, Light, and Power directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026