Biller name
Dallas Water Utilities
HQ: Dallas, TX
Legal name
City of Dallas, TX - (Dallas Water Utilities)
Website
Deferit is unaffiliated with Dallas Water Utilities
Pay your Dallas Water Utilities bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
Dallas Water Utilities Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 214-651-1441 |
Retrieved June 2026 · Source: dallascityhall.com/departments/waterutilities/Pages/default.aspx · current departmental phone numbers and hours of operation.
About Dallas Water Utilities
Dallas Water Utilities is the water and wastewater service operated by the City of Dallas, Texas. The utility provides water treatment and distribution, wastewater collection and treatment, and customer billing services to residents and businesses. DWU serves Dallas directly and extends service to 31 nearby communities.
Dallas Water Utilities bills commonly include charges for water supply, wastewater treatment and collection, stormwater management, and water conservation programs. Deferit is unaffiliated with Dallas Water Utilities.
How to Pay Your Dallas Water Utilities Bill
- Online: Pay through DallasGo payment platform at https://dallas.gov/water (upgraded payment platform)
- Phone: Call Water Customer Service at (214) 651-1441, Monday-Friday 8 a.m. - 5 p.m.
- In-Person: Visit DWU service lobby at Dallas City Hall, 2nd floor, 1500 Marilla Street, Dallas, TX 75201, open Monday-Friday 8 a.m. - 5 p.m.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: dallascityhall.com/departments/waterutilities/Pages/default.aspx.
Need to split your Dallas Water Utilities bill into installments?
Retrieved June 2026 · Source: dallascityhall.com/departments/waterutilities/Pages/default.aspx.
| Dallas Water Utilities payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Dallas Water Utilities's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Dallas Water Utilities offers payment arrangements, limits are set by Dallas Water Utilities based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Dallas Water Utilities at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Dallas Water Utilities's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Dallas Water Utilities and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Dallas Water Utilities bills only | Dallas Water Utilities and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Dallas Water Utilities bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Dallas Water Utilities
Can I use Deferit to pay my Dallas Water Utilities bill? ›
Yes. Enter your Dallas Water Utilities bill amount in Deferit and we pay Dallas Water Utilities in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Dallas Water Utilities accept? ›
Dallas Water Utilities typically accepts online payments via credit card, debit card, or bank transfer. Visit dallascityhall.com or contact their support team for the most up-to-date options.
Does Dallas Water Utilities offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Dallas Water Utilities's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Dallas Water Utilities bill on time? ›
Contact Dallas Water Utilities directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026