Biller name
Dominion Energy North Carolina Electric
HQ: Richmond, VA
Legal name
Dominion Energy North Carolina Electric
Website
Deferit is unaffiliated with Dominion Energy North Carolina Electric
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Financing Option
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How to pay Payment methods Support FAQ Split into installments
Dominion Energy North Carolina Electric Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 866-366-4357 |
| Customer Service (International) | 001-757-857-2112 |
Retrieved June 2026 · Source: dominionenergy.com/north-carolina/customer-support · current departmental phone numbers and hours of operation.
About Dominion Energy North Carolina Electric
Dominion Energy North Carolina Electric is a regional electric utility that provides electricity service to customers across North Carolina, South Carolina, and Virginia. The company offers bill payment processing and service activation and changes.
Dominion Energy North Carolina Electric bills commonly include base service charges, kilowatt-hour consumption rates, demand charges, transmission and distribution fees, taxes, and regulatory adjustments. Deferit is unaffiliated with Dominion Energy North Carolina Electric.
How to Pay Your Dominion Energy North Carolina Electric Bill
- Online: Pay online at myaccount.dominionenergy.com/portal/#/MakePayment with guest payment option or account login; one-time payments available.
- Phone: Pay by phone at 866-366-4357 (Monday-Friday, 8 a.m. to 5 p.m. ET); international: 001-757-857-2112.
- In-Person: Pay in person at authorized payment locations; use payment locator at code.metalocator.com to find nearby centers.
- Auto-Pay: Set up automatic ACH (Automated Clearing House) payments through account portal at myaccount.dominionenergy.com/portal/#/MakePayment.
- Mail: Pay by mail; contact customer service at 866-366-4357 for current mailing address (not publicly displayed on website).
- App: Download from Apple App Store or Google Play Store to manage billing and make payments.
- Budget Billing: Budget billing option available for recurring automatic payment plans.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: dominionenergy.com/north-carolina-electric ·dominionenergy.com/north-carolina-electric/customer-support ·dominionenergy.com/en/North-Carolina/Paying-My-Bill.
Need to split your Dominion Energy North Carolina Electric bill into installments?
Retrieved June 2026 · Source: dominionenergy.com/north-carolina-electric.
| Dominion Energy North Carolina Electric payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Dominion Energy North Carolina Electric's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Dominion Energy North Carolina Electric offers payment arrangements, limits are set by Dominion Energy North Carolina Electric based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Dominion Energy North Carolina Electric at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Dominion Energy North Carolina Electric's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Dominion Energy North Carolina Electric and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Dominion Energy North Carolina Electric bills only | Dominion Energy North Carolina Electric and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Dominion Energy North Carolina Electric bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Dominion Energy North Carolina Electric
Can I use Deferit to pay my Dominion Energy North Carolina Electric bill? ›
Yes. Enter your Dominion Energy North Carolina Electric bill amount in Deferit and we pay Dominion Energy North Carolina Electric in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Dominion Energy North Carolina Electric accept? ›
Dominion Energy North Carolina Electric typically accepts online payments via credit card, debit card, or bank transfer. Visit dominionenergy.com or contact their support team for the most up-to-date options.
Does Dominion Energy North Carolina Electric offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Dominion Energy North Carolina Electric's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Dominion Energy North Carolina Electric bill on time? ›
Contact Dominion Energy North Carolina Electric directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026