Biller name
Baltimore City Department of Public Works
HQ: Baltimore, MD
Legal name
Department of Public Works (City of Baltimore)
Website
Deferit is unaffiliated with Baltimore City Department of Public Works
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Financing Option
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How to pay Payment methods Support FAQ Split into installments
Baltimore City Department of Public Works Account & Billing Support
| Department | Number / Channel |
|---|---|
| Baltimore City Department of Public Works Main | 410-396-3310 |
Retrieved June 2026 · Source: publicworks.baltimorecity.gov/contact ·publicworks.baltimorecity.gov/contact-us · current departmental phone numbers and hours of operation.
About Baltimore City Department of Public Works
The Baltimore City Department of Public Works operates water supply, wastewater, and stormwater systems serving approximately two million residents, and manages trash collection, recycling, and street sanitation. The agency provides billing assistance programs including the Water4All discount program and PromisePay payment plans for residents facing financial hardship. DPW is headquartered at 200 Holliday Street, Suite 600, Baltimore, Maryland 21202.
Baltimore DPW bills commonly include water charges, sewer charges, and stormwater management fees. Deferit is unaffiliated with Baltimore DPW.
How to Pay Your Baltimore City Department of Public Works Bill
- Online: Pay at pay.baltimorecity.gov/water by entering your service address or account number. Checking account (ACH) payments are free; credit and debit card payments carry a convenience fee.
- By phone: Call the automated payment line at 1-866-377-0765 to pay by credit card or electronic check (ACH). This is a payment-only line, separate from DPW customer service.
- By mail: Mail a check payable to Director of Finance to City of Baltimore, Bureau of Revenue Collections, P.O. Box 17535, Baltimore, MD 21297-1535, with your account number written on the check. Confirm against the remittance address printed on your bill.
- In person: Pay at the Abel Wolman Municipal Building, 200 N. Holliday Street, Baltimore, MD 21202 (Bureau of Revenue Collections lobby), Monday-Friday, 8:30 a.m.-4:30 p.m. Also accepted at participating Walmart and MoneyGram locations, fees may apply.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: pay.baltimorecity.gov/water ·pay.baltimorecity.gov ·baltimorecity.gov/publicworks/water-bill ·baltimorecity.gov/publicworks/contact.
Need to split your Baltimore City Department of Public Works bill into installments?
Retrieved June 2026 · Source: baltimorecity.gov/publicworks.
| Baltimore City Department of Public Works payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Baltimore City Department of Public Works's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Baltimore City Department of Public Works offers payment arrangements, limits are set by Baltimore City Department of Public Works based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Baltimore City Department of Public Works at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Baltimore City Department of Public Works's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Baltimore City Department of Public Works and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Baltimore City Department of Public Works bills only | Baltimore City Department of Public Works and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Baltimore City Department of Public Works bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Baltimore City Department of Public Works
Can I use Deferit to pay my Baltimore City Department of Public Works bill? ›
Yes. Enter your Baltimore City Department of Public Works bill amount in Deferit and we pay Baltimore City Department of Public Works in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Baltimore City Department of Public Works accept? ›
Baltimore City Department of Public Works typically accepts online payments via credit card, debit card, or bank transfer. Visit baltimorecity.gov or contact their support team for the most up-to-date options.
Does Baltimore City Department of Public Works offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Baltimore City Department of Public Works's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Baltimore City Department of Public Works bill on time? ›
Contact Baltimore City Department of Public Works directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026