Biller name
El Paso Electric
HQ: El Paso, TX
Legal name
El Paso Electric
Website
Deferit is unaffiliated with El Paso Electric
Pay your El Paso Electric bill with Deferit
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Financing Option
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How to pay Payment methods Support FAQ Split into installments
El Paso Electric Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 915-543-5970 |
| Customer Service (New Mexico) | 575-526-5555 |
| Support Line | 915-543-5711 |
| Emergency / Outage (Texas) | 915-877-3400 |
| Emergency / Outage (New Mexico) | 575-523-7591 |
Retrieved June 2026 · Source: epelectric.com/company/contact-us · current departmental phone numbers and hours of operation.
About El Paso Electric
El Paso Electric is a Texas-based public utility company that generates, transmits, and distributes electricity across a 10,000-square-mile region in west Texas and southern New Mexico, serving El Paso, Texas and Las Cruces, New Mexico. The company is the sole provider of electricity for the region, operating as a regional monopoly.
El Paso Electric bills commonly include charges for electricity usage (measured in kilowatt-hours), transmission and distribution fees, fuel and purchased power adjustments, and taxes. Deferit is unaffiliated with El Paso Electric.
How to Pay Your El Paso Electric Bill
- Online: Pay online via My Account at https://www.epelectric.com/customer-service/payment-options/my-account; Catalis service fee: 1.85% per transaction (minimum $1.85) for cards; $1.95 flat fee for eChecks. Processed within minutes.
- Online: Pay via mobile app (Apple App Store or Google Play); Catalis service fee: 1.85% per transaction (minimum $1.85) for cards; $1.95 flat fee for eChecks.
- Phone: Pay by phone at 1-800-624-2142 (available 24/7); BillMatrix service fee: $2.35 for all forms of payment. Processed next business day if called by 6pm MT.
- In-Person: Pay at authorized Western Union ($1.00 fee) or CheckFree ($1.50 fee) payment centers in Texas and New Mexico; accepts cash and check.
- In-Person: Pay at multiple payment kiosks in El Paso, Las Cruces, Van Horn, and Fabens; credit card/debit (1.85% minimum $1.85) or eCheck ($1.95 fee).
- In-Person: Drop payment at 24-hour payment drop box at 100 N Stanton St, El Paso, TX 79901; free, checks only (no cash), processed next business day.
- Mail: Pay by mail with personal check, cashier's check, or money order; contact customer service at (915) 543-5970 (TX) or (575) 526-5555 (NM) for mailing address.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: epelectric.com/customer-service/payment-options ·epelectric.com/customer-service/payment-options/by-phone ·epelectric.com/customer-service/payment-options/in-person ·epelectric.com/customer-service/payment-options/my-account ·epelectric.com/customer-service/payment-options/mobile-app.
Need to split your El Paso Electric bill into installments?
Retrieved June 2026 · Source: epelectric.com.
| El Paso Electric payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check El Paso Electric's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If El Paso Electric offers payment arrangements, limits are set by El Paso Electric based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by El Paso Electric at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check El Paso Electric's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by El Paso Electric and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | El Paso Electric bills only | El Paso Electric and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your El Paso Electric bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About El Paso Electric
Can I use Deferit to pay my El Paso Electric bill? ›
Yes. Enter your El Paso Electric bill amount in Deferit and we pay El Paso Electric in full right away. You repay us in 4 bi-weekly installments.
What payment methods does El Paso Electric accept? ›
El Paso Electric typically accepts online payments via credit card, debit card, or bank transfer. Visit epelectric.com or contact their support team for the most up-to-date options.
Does El Paso Electric offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit El Paso Electric's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my El Paso Electric bill on time? ›
Contact El Paso Electric directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026