How to pay Payment methods Support FAQ Split into installments
epb Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 423-648-1372 |
Retrieved June 2026 · Source: epb.com/support ·epb.com · current departmental phone numbers and hours of operation.
About epb
EPB of Chattanooga is an American electric power distribution and telecommunication company owned by the city of Chattanooga, Tennessee. The company serves approximately 180,000 homes and businesses across a 600-square mile area in the greater Chattanooga region. EPB provides electricity, internet, telecommunications, and cable television services to southeastern Tennessee, Chattanooga, and portions of northern Georgia.
EPB bills commonly include electric power charges, internet/broadband service fees, telecommunications charges, and cable television fees. Deferit is unaffiliated with epb.
How to Pay Your epb Bill
- Online: Pay at MyEPB portal (https://epb.com/portal/bill-pay/) for one-time or automatic monthly payments; also supports digital wallets (Venmo, PayPal, Apple Pay, Google Pay).
- App: Free MyEPB mobile app for anytime payments on iOS and Android.
- Phone: Call 423-648-1372 to use the automated phone payment system.
- Mail: Send checks or money orders to P.O. Box 182255, Chattanooga, TN 37422.
- In-Person: Visit EPB's Brainerd and Hixson locations for 24/7 payment machines and in-person assistance.
- In-Person: Pay in cash at select retail locations: Walgreens, CVS, and Dollar General.
- Auto-Pay: AutoPay enrollment at https://epb.com/portal/ for automatic monthly charges on the due date.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: epb.com/billing-services ·epb.com.
Need to split your epb bill into installments?
Retrieved June 2026 · Source: epb.com.
| epb payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check epb's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If epb offers payment arrangements, limits are set by epb based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by epb at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check epb's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by epb and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | epb bills only | epb and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your epb bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About epb
Can I use Deferit to pay my epb bill? ›
Yes. Enter your epb bill amount in Deferit and we pay epb in full right away. You repay us in 4 bi-weekly installments.
What payment methods does epb accept? ›
epb typically accepts online payments via credit card, debit card, or bank transfer. Visit epb.com or contact their support team for the most up-to-date options.
Does epb offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit epb's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my epb bill on time? ›
Contact epb directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026