Home Pay Erie County Water Authority

Biller name

Erie County Water Authority

HQ: Buffalo, NY


Legal name

Erie County Water Authority

Website

Deferit is unaffiliated with Erie County Water Authority

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Erie County Water Authority Account & Billing Support

DepartmentNumber / Channel
Customer Service Main(716) 849-8444
Emergency / Outage(716) 684-0900

Retrieved July 2026 · Source: ecwa.org/contact ·ecwa.org/contact · current departmental phone numbers and hours of operation.

About Erie County Water Authority

The Erie County Water Authority (ECWA), headquartered in Buffalo, New York, is responsible for the treatment and distribution of 25 billion gallons of potable water annually to more than 540,000 residential, commercial, and industrial customers across 36 municipalities in Erie County and parts of Chautauqua, Cattaraugus, western Wyoming, and western Genesee counties, as well as the territories of the Seneca Nation of Indians.

Erie County Water Authority bills commonly include water consumption charges, meter fees, and service connection fees. Deferit is unaffiliated with Erie County Water Authority.

How to Pay Your Erie County Water Authority Bill

  1. Online: Pay at https://my.ecwa.org with checking account (free) or card (service fee applies).
  2. Phone: Call 1-855-748-1076 (24/7 automated payment line) to pay by credit or debit card.
  3. Mail: Send check to Erie County Water Authority, 295 Main Street, Room 350, Buffalo, NY 14203.
  4. In-Person: Pay at Western Union authorized locations with money order or card (agency fees may apply).
  5. With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →

Payment Methods & Addresses

Payment mailing address Erie County Water Authority, 295 Main Street, Room 350, Buffalo, NY 14203
Online Pay online at the ECWA customer portal One-time payment option also at https://my.ecwa.org/OneTimePayment. No service fee for checking-account payments; card payments incur a Paymentus service fee.
Phone 1-855-748-1076 Processed by Paymentus; credit/debit card payments incur a service fee.
In person Pay in person at Western Union authorized locations Money order or credit/debit card accepted; agency fees may apply.

Retrieved July 2026 · Source: ecwa.org/customers/payment-options ·ecwa.org/contact.

Need to split your Erie County Water Authority bill into installments?

Retrieved July 2026 · Source: ecwa.org.

Erie County Water Authority payment arrangementDeferit
How to accessCheck Erie County Water Authority's online account, payment portal, or customer support team for available payment arrangement options.Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app.
Maximum splitIf Erie County Water Authority offers payment arrangements, limits are set by Erie County Water Authority based on your account status. We couldn't verify a published maximum split.4 installments, once every two weeks, up to your Deferit balance
Eligibility & approvalDecided by Erie County Water Authority at request time based on account statusMonthly Deferit membership, no lock-ins. Cancel anytime.
Fees & interestFees and interest were not published in the sources reviewed. Check Erie County Water Authority's payment portal or support team before setting up an arrangement.Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.*
If you miss a paymentMissed-payment consequences are set by Erie County Water Authority and may include late fees, service interruption, or collection activity depending on your account.You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.*
Works forErie County Water Authority bills onlyErie County Water Authority and most other US household bills
Learn more →

*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.

Pay your Erie County Water Authority bill with Deferit

Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.

Common Questions About Erie County Water Authority

Can I use Deferit to pay my Erie County Water Authority bill?

Yes. Enter your Erie County Water Authority bill amount in Deferit and we pay Erie County Water Authority in full right away. You repay us in 4 bi-weekly installments.

What payment methods does Erie County Water Authority accept?

Erie County Water Authority typically accepts online payments via credit card, debit card, or bank transfer. Visit ecwa.org or contact their support team for the most up-to-date options.

Does Erie County Water Authority offer autopay?

Most billers offer automatic payment to help avoid late fees. Visit Erie County Water Authority's website or app to check whether autopay is available and how to enroll.

What do I do if I can't pay my Erie County Water Authority bill on time?

Contact Erie County Water Authority directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.

Updated: July 2026

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