Biller name
Florence Utilities
HQ: Florence, AL
Legal name
City Of Florence Utilities
Website
Deferit is unaffiliated with Florence Utilities
Deferit can pay your Florence Utilities bill, and you pay Deferit in 4 smaller payments.1
100+ Florence Utilities bills paid · typical bill $2502 Deferit is unaffiliated with Florence Utilities
Your repayment schedule
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Enter your bill amount to see your payment schedule.
Monthly membership applies, cancelable anytime. All payments incur a processing fee.
How to pay Payment methods Support Late fees FAQ
Need to split your Florence Utilities bill into installments?
Retrieved July 2026 · Source: florenceal.org.
| Florence Utilities payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Florence Utilities's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Florence Utilities offers payment arrangements, limits are set by Florence Utilities based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Florence Utilities at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Florence Utilities's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a processing fee per payment. No Deferit late fees on Max and Ultra memberships.* |
| If you miss a payment | Missed-payment consequences are set by Florence Utilities and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Florence Utilities bills only | Florence Utilities and most other US household bills |
| Learn more → |
*Deferit membership is $14.99 (Lite), $19.99 (Max) or $24.99 (Ultra) a month, plus a processing fee per payment. No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See membership terms for details.
Florence Utilities Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | (256) 760-6512 |
| Collections | (256) 760-6525 |
| Electric Outage | (256) 764-4456 |
| Gas & Water Emergency | (256) 760-6490 |
Retrieved July 2026 · Source: florenceal.org/utilities · current departmental phone numbers and hours of operation.
About Florence Utilities
Florence Utilities is a municipal utility provider operated by the City of Florence, Alabama. The utility supplies electricity, natural gas, water, wastewater treatment, and sanitation services across Lauderdale County.
Florence Utilities bills commonly include electricity usage charges, natural gas charges, water consumption fees, wastewater treatment fees, and sanitation collection charges. Deferit is unaffiliated with Florence Utilities.
How to Pay Your Florence Utilities Bill
- Online: Pay through the Customer Portal at https://ebiz.florenceutilities.com/ or Guest Payment option.
- Phone: Call 888-449-0666 to pay by phone with your account number.
- Auto-Pay: Enroll in Bank Draft AutoPay through https://ebiz.florenceutilities.com/ or call 256-718-3219 to request a form.
- In-Person: Pay at the cashier or drive-thru at 110 West College St., Florence, AL 35630 (Monday-Friday, 8am-5pm; no credit/debit at drive-thru).
- Mail: Send check to P.O. Box 877, Florence, AL 35630 or use the payment drop box in the vestibule on Short Court St. (available 24/7).
- Budget Billing: Enroll in Budget Billing for monthly payments by signing up at https://florenceal.org/enroll/.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Florence Utilities Payment Methods & Addresses
Retrieved July 2026 · Source: florenceal.org/utilities ·florenceal.org/utilities/payment-options.
Florence Utilities Late Fees & Payment Policies
| Policy / Fee | Amount | Notes |
|---|---|---|
| Final notice fee | $2.00 | Added to account when final notice is mailed, typically 4-9 days after due date |
| Returned payment (NSF) fee | $30.00 | Charged for each check or other type of payment returned by bank. Applies to bank drafts and credit card payments as well. If 3 checks returned within 6 months, customer placed on cash-only basis for 1 year. |
| Late payment fee | Varies by state / not published | |
| Reconnection fee | Varies by state / not published | |
| Deposit | Varies by state / not published | Mentioned in context of bankruptcy but specific amounts not disclosed on website |
| Convenience fee | Varies by state / not published |
Retrieved July 2026 · Source: florenceal.org/collections
Pay your Florence Utilities bill with Deferit
Pay now and split it into 4 installments, once every two weeks.
Learn more →Common Questions About Florence Utilities
Can I use Deferit to pay my Florence Utilities bill? ›
Yes. Enter your Florence Utilities bill amount in the Deferit app or online, and we pay Florence Utilities directly. You pay us in 4 smaller payments, once every two weeks.
Split this bill in 4What payment methods does Florence Utilities accept? ›
Florence Utilities typically accepts online payments via credit card, debit card, or bank transfer. Visit florenceal.org or contact their support team for the most up-to-date options.
Does Florence Utilities offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Florence Utilities's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Florence Utilities bill on time? ›
Contact Florence Utilities directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026