Biller name
Frontier Utilities
HQ: 601 Travis Street, Suite 1400 Houston, TX 77002
Legal name
Retail Energy Solutions, LLC dba Frontier Utilities
Website
Deferit is unaffiliated with Frontier Utilities
Pay your Frontier Utilities bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
Frontier Utilities Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 877-437-7442 |
Retrieved Jun 2026 · Source: frontierutilities.com · current departmental phone numbers and hours of operation.
Frontier Utilities Bill Types
About Frontier Utilities
Frontier Utilities is a Texas retail electricity provider serving residential and small-business customers in Texas, Pennsylvania, Ohio, and New Jersey. The brand is operated by Retail Energy Solutions, LLC under PUCT Certificate 10169.
Most Frontier Utilities customers pay directly through Frontier Utilities. Deferit is a separate way to split that bill into 4 payments.
How to Pay Your Frontier Utilities Bill
- With Deferit: Pay with Deferit and split the bill into 4 installments, once every two weeks. Deferit pays Frontier Utilities in full immediately.
- With Deferit: Pay with Deferit and split the bill into 4 installments, once every two weeks. Deferit pays Frontier Utilities in full immediately. Learn more →
Payment Methods & Addresses
Retrieved Jun 2026 · Source: frontierutilities.com/My-Account/Make-a-payment ·frontierutilities.com/payment-options ·myaccount.frontierutilities.com.
Need to split your Frontier Utilities bill into installments?
Retrieved Jun 2026 · Source: frontierutilities.com.
| Frontier Utilities payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Frontier Utilities's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Frontier Utilities offers payment arrangements, limits are set by Frontier Utilities based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Frontier Utilities at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Frontier Utilities's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Frontier Utilities and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Frontier Utilities bills only | Frontier Utilities and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Frontier Utilities bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Frontier Utilities
Can I use Deferit to pay my Frontier Utilities bill? ›
Yes. Enter your Frontier Utilities bill amount in Deferit and we pay Frontier Utilities in full straight away. You repay us in 4 fortnightly instalments, completely free.
What payment methods does Frontier Utilities accept? ›
Frontier Utilities typically accepts online payments via credit card, debit card, or bank transfer. Visit Frontier Utilities's website or contact their support team for the most up-to-date options.
Does Frontier Utilities offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Frontier Utilities's website or app to check whether autopay is available and how to enrol.
What do I do if I can't pay my Frontier Utilities bill on time? ›
Contact Frontier Utilities directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Customer Service Tips for Frontier Utilities Customers
Text BALANCE to 20145 to check your bill before paying. Frontier Utilities customers can text BALANCE to 20145 to see their current bill amount without logging in. Message and data rates may apply. This is a quick way to confirm what you owe before calling or going online.
Pay by phone at 1-866-926-8192 using the automated system. Frontier Utilities accepts phone payments 24 hours a day through its automated system. Customer service agents are available Monday through Friday 7am to 8pm CST and Saturday 8am to 5pm CST if you need to speak with someone.
Pay in person at approved walk-up locations for fast posting. Cash payments at Ace Cash Express, MoneyGram, or Dollar General and Family Dollar stores post to your account within one hour when you use an approved location. Have your invoice or Frontier Utilities account number ready to ensure accurate processing.
Ask about the Bill Payment Assistance Program if you need help. Frontier Utilities offers a Bill Payment Assistance Program for customers who need help covering their electric bills. Details are outlined in the documents and notices section at frontierutilities.com.
Retrieved Jun 2026 · Sources: frontierutilities.com/About-Frontier/Contact-Us ·frontierutilities.com/payment-options ·frontierutilities.com/documents-and-notices.
Updated: Jun 2026