Biller name
Gexa Energy
HQ: Houston, Texas
Legal name
Gexa Energy, LP
Website
Deferit is unaffiliated with Gexa Energy
Pay your Gexa Energy bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
Gexa Energy Account & Billing Support
| Department | Number / Channel | Hours |
|---|---|---|
| Customer Service Main | 866-961-9399 | M-F: 7:00 am - 8:00 pm; Sat 8:00 am - 5:00 pm |
Retrieved Jun 2026 · Source: quicklink.gexaenergy.com ·gexaenergy.com/residential/help-support/contact-us · current departmental phone numbers and hours of operation.
Gexa Energy Bill Types
About Gexa Energy
Gexa Energy is a Texas retail electricity provider serving residential and business customers in deregulated Texas markets, founded in Houston in 2001. The company operates under PUCT Certificate #10027 and offers fixed-rate plans, EV charging plans, and a rooftop solar buyback program.
How to Pay Your Gexa Energy Bill
- Phone: Call Gexa Energy at (866) 961-9399.
- With Deferit: Pay with Deferit and split the bill into 4 installments, once every two weeks. Deferit pays Gexa Energy in full immediately.
- With Deferit: Pay with Deferit and split the bill into 4 installments, once every two weeks. Deferit pays Gexa Energy in full immediately. Learn more →
Payment Methods & Addresses
Retrieved Jun 2026 · Source: gexaenergy.com/residential/help-support ·gexaenergy.com/help-support/faqs.
Need to split your Gexa Energy bill into installments?
Retrieved Jun 2026 · Source: gexaenergy.com.
| Gexa Energy payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Gexa Energy's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Gexa Energy offers payment arrangements, limits are set by Gexa Energy based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Gexa Energy at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Gexa Energy's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Gexa Energy and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Gexa Energy bills only | Gexa Energy and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Gexa Energy bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Gexa Energy
Can I use Deferit to pay my Gexa Energy bill? ›
Yes. Enter your Gexa Energy bill amount in Deferit and we pay Gexa Energy in full straight away. You repay us in 4 fortnightly instalments, completely free.
What payment methods does Gexa Energy accept? ›
Gexa Energy typically accepts online payments via credit card, debit card, or bank transfer. Visit Gexa Energy's website or contact their support team for the most up-to-date options.
Does Gexa Energy offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Gexa Energy's website or app to check whether autopay is available and how to enrol.
What do I do if I can't pay my Gexa Energy bill on time? ›
Contact Gexa Energy directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Customer Service Tips for Gexa Energy Customers
Pay online, by phone, or by mail to suit your schedule. Gexa Energy offers several ways to pay: online through My Account, via Auto Pay, by phone at (713) 961-9399, through MoneyGram, or by mailing a check to Gexa Energy PO Box 660100, Dallas, TX 75266-0100.
Enroll in Budget Billing to even out seasonal swings. Gexa Energy's Budget Billing option spreads your electricity costs into predictable monthly amounts, so a hot Texas summer does not produce a bill much larger than your winter average. You can enroll through My Account.
Learn to read your bill so you can spot usage spikes early. Gexa Energy's bill guide at gexaenergy.com explains each line item on your statement, including energy charges, TDU delivery fees, and any applicable taxes. Understanding these sections helps you identify what is driving a higher-than-expected bill.
Retrieved Jun 2026 · Sources: gexaenergy.com/residential/help-support/pay-my-bill ·gexaenergy.com/residential/help-support/faqs ·gexaenergy.com/residential/help-support/how-to-read-your-bill.
Updated: Jun 2026