Biller name
City of Hagerstown Light Department
HQ: Hagerstown, MD
Legal name
City of Hagerstown Light Department
Website
Deferit is unaffiliated with City of Hagerstown Light Department
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How to pay Support Late fees FAQ Split into installments
City of Hagerstown Light Department Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 301-790-4160 |
| Emergency / Outage | 301-790-2600 |
Retrieved July 2026 · Source: hagerstownmd.org ·hagerstownmd.org/directory.aspx ·hagerstownmd.org/Directory/Home/DepartmentListing?DID=8 · current departmental phone numbers and hours of operation.
About City of Hagerstown Light Department
City of Hagerstown Light Department is a municipally owned electric utility serving over 17,500 customers within Hagerstown, Maryland's corporate limits. Operating for more than 75 years, the department distributes approximately 325 million kilowatt-hours of electricity annually and is one of only five municipal electric utilities in Maryland. The utility employs approximately 30 staff.
City of Hagerstown Light Department bills commonly include electricity consumption charges, demand charges, transmission and distribution fees, fuel cost adjustments, customer service charges, and applicable taxes and regulatory fees. Deferit is unaffiliated with City of Hagerstown Light Department.
How to Pay Your City of Hagerstown Light Department Bill
- Online: Pay online through the City of Hagerstown's online payment portal at https://www.hagerstownmd.org/
- Phone: Call the Light Department's billing line at (301) 790-4160 during business hours.
- In-Person: Visit the Light Department at 425 East Baltimore St. Hagerstown, MD 21740 during business hours.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Late Fees & Payment Policies
| Policy / Fee | Amount | Notes |
|---|---|---|
| Late payment fee | 1.5% of net bill if not paid within 21 days; additional 1.5% at end of first billing interval; additional 2% at end of second billing interval; total charge not to exceed 5% of original unpaid amount | |
| Reconnection fee | During normal operating hours: $30.00 at meter through December 31, 2025 and $50.00 at meter beginning January 1, 2026, or $85.00 other than at meter through December 31, 2025 and $100.00 other than at meter beginning January 1, 2026. After normal operating hours: $85.00 at meter through December 31, 2025 and $157.00 at meter beginning January 1, 2026; for reconnection other than at meter, the actual cost borne by the Company | |
| Deposit | Estimated bill for service to be supplied in any two consecutive months (variable based on customer usage) |
Retrieved July 2026 · Source: hagerstownmd.org/DocumentCenter/View/5379
Need to split your City of Hagerstown Light Department bill into installments?
Retrieved July 2026 · Source: hagerstownmd.org.
| City of Hagerstown Light Department payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check City of Hagerstown Light Department's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If City of Hagerstown Light Department offers payment arrangements, limits are set by City of Hagerstown Light Department based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by City of Hagerstown Light Department at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check City of Hagerstown Light Department's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by City of Hagerstown Light Department and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | City of Hagerstown Light Department bills only | City of Hagerstown Light Department and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your City of Hagerstown Light Department bill with Deferit
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Common Questions About City of Hagerstown Light Department
Can I use Deferit to pay my City of Hagerstown Light Department bill? ›
Yes. Enter your City of Hagerstown Light Department bill amount in Deferit and we pay City of Hagerstown Light Department in full right away. You repay us in 4 bi-weekly installments.
What payment methods does City of Hagerstown Light Department accept? ›
City of Hagerstown Light Department typically accepts online payments via credit card, debit card, or bank transfer. Visit hagerstownmd.org or contact their support team for the most up-to-date options.
Does City of Hagerstown Light Department offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit City of Hagerstown Light Department's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my City of Hagerstown Light Department bill on time? ›
Contact City of Hagerstown Light Department directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026