Biller name
Hartselle Utilities
HQ: Hartselle, AL
Legal name
Hartselle Utilities
Website
Deferit is unaffiliated with Hartselle Utilities
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How to pay Payment methods Support Late fees FAQ Split into installments
Hartselle Utilities Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 256-773-3340 |
| Pay by Phone | 888-808-0203 |
Retrieved July 2026 · Source: hartselleutilities.org/contact ·hartselleutilities.org/contact-us · current departmental phone numbers and hours of operation.
About Hartselle Utilities
Hartselle Utilities is a municipal utility provider in Hartselle, Alabama. The organization delivers electric power, natural gas, water distribution, wastewater treatment, and garbage and recycling pickup to the community.
Hartselle Utilities bills commonly include electricity usage charges, natural gas supply charges, water consumption fees, sewer and wastewater treatment charges, and garbage and recycling pickup fees. Deferit is unaffiliated with Hartselle Utilities.
How to Pay Your Hartselle Utilities Bill
- Online: Pay online at https://hartselleutilities.org/pay (debit, credit, or check; fees apply).
- Phone: Call (888) 808-0203 with your account number ($3.95 card fee or $1.95 e-check fee).
- Mail: Mail payment to P.O. Box 488, Hartselle, AL 35640.
- Auto-Pay: Enroll in Bank Draft Plan at https://hartselleutilities.org/pay or call (256) 773-3340.
- In-Person: Pay 24/7 at lobby kiosk or Mon-Fri 8am-4:30pm at 1010 Sparkman Street NW, Hartselle, AL 35640 (accepts cards, cash, checks).
- Budget Billing: Levelized billing option available to spread payments evenly throughout the year.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved July 2026 · Source: hartselleutilities.org/pay ·hartselleutilities.org.
Late Fees & Payment Policies
| Policy / Fee | Amount | Notes |
|---|---|---|
| Late payment fee | 5% penalty on total bill | |
| Returned payment (NSF) fee | $30.00 | |
| Reconnection fee | $40.00 during office hours at meter; $65.00 after business hours at meter; $100.00 during office hours at weatherhead or pole; $250.00 after business hours at weatherhead or pole | |
| Deposit | $40.00 |
Retrieved July 2026 · Source: hartselleutilities.org/returned-check-policy ·hartselleutilities.org/how-to-read-your-bill ·hartselleutilities.org/residential-water-rates
Need to split your Hartselle Utilities bill into installments?
Retrieved July 2026 · Source: hartselleutilities.org.
| Hartselle Utilities payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Hartselle Utilities's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Hartselle Utilities offers payment arrangements, limits are set by Hartselle Utilities based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Hartselle Utilities at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Hartselle Utilities's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Hartselle Utilities and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Hartselle Utilities bills only | Hartselle Utilities and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Hartselle Utilities bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Hartselle Utilities
Can I use Deferit to pay my Hartselle Utilities bill? ›
Yes. Enter your Hartselle Utilities bill amount in Deferit and we pay Hartselle Utilities in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Hartselle Utilities accept? ›
Hartselle Utilities typically accepts online payments via credit card, debit card, or bank transfer. Visit hartselleutilities.org or contact their support team for the most up-to-date options.
Does Hartselle Utilities offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Hartselle Utilities's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Hartselle Utilities bill on time? ›
Contact Hartselle Utilities directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026