Biller name
Hawaiian Electric
HQ: Honolulu, HI
Legal name
Hawaiian Electric Company, Inc.
Website
Deferit is unaffiliated with Hawaiian Electric
Pay your Hawaiian Electric bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
Hawaiian Electric Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service / Billing Main | (808) 548-7311 |
| Emergency / Outage | 855-304-1212 |
| Emergency / Outage | 855-304-8181 |
| Emergency / Outage | 855-304-9191 |
| Pay by Phone | 888-826-5006 |
| TTY | 711 |
Retrieved June 2026 · Source: hawaiianelectric.com/customer-service/call-centers-and-payment-locations ·hawaiianelectric.com/billing-and-payment/how-to-pay-your-bill · current departmental phone numbers and hours of operation.
About Hawaiian Electric
Hawaiian Electric Industries is the largest supplier of electricity in Hawaii, serving 95% of the state's population through three electric utilities. Incorporated on October 13, 1891, the company is headquartered in Honolulu and serves customers across multiple islands.
Hawaiian Electric bills commonly include customer charges, electricity usage fees, energy cost recovery charges, renewable energy infrastructure fees, and various regulatory surcharges including fuel adjustment and purchased power adjustment fees. Deferit is unaffiliated with Hawaiian Electric.
How to Pay Your Hawaiian Electric Bill
- Online: Pay online at https://eservice.hawaiianelectric.com/ or hawaiianelectric.com/paynow with credit/debit cards or digital wallets.
- Phone: Call 1-888-826-5006 to pay by credit card or debit card (24/7 availability).
- Mail: Mail checks or money orders to regional PO boxes for Oahu (96820-0260), Maui County (96820-1040), or Hawaii Island (96820-1970).
- Auto-Pay: Set up free automatic bill payment at https://eservice.hawaiianelectric.com/ to pay automatically on your due date.
- In-Person: Use payment drop boxes in Honolulu, Kahului, Hilo, Kona, and Waimea for cash or check deposits.
- App: Download Hawaiian Electric's mobile app from their website to view and pay bills directly.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: eservice.hawaiianelectric.com ·hawaiianelectric.com.
Need to split your Hawaiian Electric bill into installments?
Retrieved June 2026 · Source: hawaiianelectric.com.
| Hawaiian Electric payment arrangement | ||
|---|---|---|
| How to access | Check Hawaiian Electric's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Hawaiian Electric offers payment arrangements, limits are set by Hawaiian Electric based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Hawaiian Electric at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Hawaiian Electric's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Hawaiian Electric and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Hawaiian Electric bills only | Hawaiian Electric and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Hawaiian Electric bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Hawaiian Electric
Can I use Deferit to pay my Hawaiian Electric bill? ›
Yes. Enter your Hawaiian Electric bill amount in Deferit and we pay Hawaiian Electric in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Hawaiian Electric accept? ›
Hawaiian Electric typically accepts online payments via credit card, debit card, or bank transfer. Visit hawaiianelectric.com or contact their support team for the most up-to-date options.
Does Hawaiian Electric offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Hawaiian Electric's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Hawaiian Electric bill on time? ›
Contact Hawaiian Electric directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026